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Work experience

Oct 2004Present

Communications Consultant

Freelance

*Preparing sales letters and newsletters, copywriting, research, interviewing, web content, blogging

Feb 2008Mar 2009

Documentation Specialist

M&I Bank

* Reviewing loan documents for accuracy and completing renewals and new promissory notes.

* Communicating with Bankers and Coordinators to ensure the completion and accuracy of loan documents.

* Reviewing previous documents to determine the loan type and how they should be prepared.

Jan 2006Nov 2007

Consumer Loan Processor

Chase Bank

* Review loan applications to ensure that they are complete, accurate, and appropriate.

* Analyze supporting documentation to ensure conformance

with credit requirements, underwriting requirements,

documentation requirements, or program policies and procedures.

* Modify, update, and maintain procedures and analytical

processes to reflect any change in loan program requirements or regulations.

* Advise the Loan Operations Director of strategies,

technologies, policies, or procedures that ought to be adopted to achieve maximum efficiency and effectiveness, increase quality, or enhance customer satisfaction.

Aug 2003Jan 2006

Branch Manager/Loan Processor

Checkmate Loans

* Developed new sources of business

* Provide knowledge and expertise to employees regarding

loan, credit and delinquency decisions, difficult account problems, and servicing accounts

* Marketing companies for prospective clients

* Processed new loans and refinance loans

* Managed business relationships, both internally and externally

* Maintained knowledge of company policies and procedures, and took responsibility of being informed of any changes and updates.

* Expressed sound judgment in decision making, abiding appropriately to established guidelines

and procedures.

* Ensured that the credit applications were being processed in a timely manner by working closely with the Loan Processors.

Education

Jan 1999May 2001

University of Wisconsin-Milwaukee
Aug 1995Jun 1998

High School Diploma

John Marshall High School

Objective

To expand my career experience by obtaining a position in service.