Tyesha Holland

Tyesha Holland

Work History

Work History
Oct 2004 - Present

Communications Consultant

Freelance

*Preparing sales letters and newsletters, copywriting, research, interviewing, web content, blogging

Feb 2008 - Mar 2009

Documentation Specialist

M&I Bank

* Reviewing loan documents for accuracy and completing renewals and new promissory notes.

* Communicating with Bankers and Coordinators to ensure the completion and accuracy of loan documents.

* Reviewing previous documents to determine the loan type and how they should be prepared.

Jan 2006 - Nov 2007

Consumer Loan Processor

Chase Bank

* Review loan applications to ensure that they are complete, accurate, and appropriate.

* Analyze supporting documentation to ensure conformance

with credit requirements, underwriting requirements,

documentation requirements, or program policies and procedures.

* Modify, update, and maintain procedures and analytical

processes to reflect any change in loan program requirements or regulations.

* Advise the Loan Operations Director of strategies,

technologies, policies, or procedures that ought to be adopted to achieve maximum efficiency and effectiveness, increase quality, or enhance customer satisfaction.

Aug 2003 - Jan 2006

Branch Manager/Loan Processor

Checkmate Loans

* Developed new sources of business

* Provide knowledge and expertise to employees regarding

loan, credit and delinquency decisions, difficult account problems, and servicing accounts

* Marketing companies for prospective clients

* Processed new loans and refinance loans

* Managed business relationships, both internally and externally

* Maintained knowledge of company policies and procedures, and took responsibility of being informed of any changes and updates.

* Expressed sound judgment in decision making, abiding appropriately to established guidelines

and procedures.

* Ensured that the credit applications were being processed in a timely manner by working closely with the Loan Processors.

Education

Education
Jan 1999 - May 2001

University of Wisconsin-Milwaukee
Aug 1995 - Jun 1998

High School Diploma

John Marshall High School

Objective

To expand my career experience by obtaining a position in service.