Download PDF

Training & Certifications

Webinar -People, Process and Managing Data

Webinar -Operational Risk Management

Seminar -Change Management for Managers & Supervisors

Webinar -     Effective Time Management

Cisco - Advanced Router Configuration

Cisco - Routing & Switching

Cisco - Cisco Router Configuration

IBM -MVS ESA Tuning and Performance

Cisco - Networking fundamentals

IBM -OS390 JES2 (programming interfaces)

IBM -MVS XA to ESA Conversion


Outdoor (Biking, Hiking, Camping, Fishing, Boating, 4-Wheeling, Skiing)





Experienced and goal-oriented Sr. Business / Technology Executive with a demonstrated track record of leading teams in n-tier system design, delivery, architecture and implementation. Proven expertise in driving efficiency and productivity through evaluation and implementation of process improvements and off shoring. Extensive qualifications in all facets of project lifecycle development, from initial feasibility analysis and conceptual design through documentation, implementation, and user training / enhancement. Bi-lingual in both Technology and Business. Proven ability to translate business needs into technology requirements that support the company’s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection, implementation, and training. Forge strategic alliances with key suppliers and business partners to facilitate growth and success. Excellent understanding of current and emerging technologies and their impact on business strategies.

More than 15 years of progressive leadership and management experience involving:

IT Operations Management
  • Operations Analysis
  • Customer Satisfaction
  • Process Performance Improvements
  • Training and Leadership Development
  • Partnerships Development
  • Data Security & Storage
  • Vendor Relations / Contract Negotiations
  • Agile Development Methodologies
  • Product Development
  • Full System Lifecycle Experience
  • IT Capital Asset Requests
  • IT Infrastructure
  • Network Engineering
  • Application / Storage Architecture
Strategy and Planning
  • Strategic Technology Planning
  • Team Building
  • Budget and Resources
  • Mentoring and Coaching
  • Performance Management
  • Business Continuance Strategies
Project/Program Management

§Planning / Execution

§Cross-Functional Team Leadership

§Multi Site / Multi Project

  • Enterprise-Wide Project Management
  • ITIL support of IT infrastructure
  • Plan-Build-Run development model


Jeff Orton

Jeff Orton was my direct boss wile working for Wilsons Leather.  He is now CIO of Genesco, Inc.

Joel Waller

Joel Waller was CEO, Chairman of the Board of Wilsons Leather while I was working there and then became CEO of Wetseal

Steve Ingalls

Steve Ingalls was my Direct boss when I was working at Travelers Express.  He then when to work for Deluxe Check and now is working for Datatrend Technologies.

Work experience


Director of Solutions Architecture

Datatrend Technologies & Private Consulting

Provide leadership and consulting related to Data Center builds, relocations, consolidations; and infrastructure upgrades and consolidations.Worked with the server virtualization, consolidation team to provide clients with server consolidation recommendations. Direct Reports: 4 Indirect Reports: 2 Led cross functional teams of 5-20 people.

  • Needed to support sales department to secure new client business. Defined client’s datacenter business requirements, researched and evaluated current datacenter situation, partnered with sales team to create client proposal, presented and secured client approval within 3 weeks. Led project implementation which resulted in completing evaluation project on time and on budget.
  • Recognized marketplace opportunity to drive business growth and increase customer satisfaction. Within 45 days designed a strategy to utilize hardware already in house but under utilized. Implemented strategy which resulted in increasing customer sales and that improved customer service levels.

Sr. Director Network & Technical Services

Wilsons Leather

Specialty Retailer

Reporting to the V.P. & C.I.O., Managed 45 reports, including 3 managers and 3 high level technical.

Technical responsibilities include: DataBase Support (Oracle and SQL), Production Operation and Support, Systems Support (HP 9000 Environment), Network and WAN Support including VOIP WAN to all 640 stores, LAN Server Support (Novell, Windows NT, 2000 & XP, Exchange and IIS), and all Telecommunications (Stores and Home Office) as well as Help Desk (Stores and Home Office) and Development.

  • Recognized opportunity to minimize business operational risk. Assessed business metrics and facility based business interruptions, prepared, presented and secured board approval and funding for project within 90 days. Successfully completed project on time and on budget which long term minimized business operational risk and reduced cost.
  • Company needed to improve operational efficiency, productivity, and reduce cost. Analyzed and evaluated current processes and procedures, partnered with business operations management, developed a technology initiative, presented, and secured senior management approval within 60 days. Resulted in improving operational efficiency, increasing productivity, and reducing outsourcing cost by $650,000 annually.
  • Tasked with turning around underperforming employee. Worked with HR and employee to identify issues, developed and implemented action plan within 2 weeks. Resulted in employee becoming a productive member of the team within 120 days.
  • Identified opportunity to maximize ROI. Assessed situation, designed strategy, presented to senior management and secured approval within 2 weeks. Executed strategy which resulted in exceeding ROI expectations.
  • Ageing technology infrastructure was negatively affecting business operations and cost. Assumed leadership role, researched and evaluated current technology infrastructure, prepared operational cost analysis, presented, and secured board approval and $4 million in capital funding within 90 days. Led implementation which resulted in improving data flow, successfully establishing infrastructure to support long term business growth while reducing annual operational expenses by $1.5-2 million.
  • The company business units had an adversary working relationship with IT that was negatively affecting resource allocation. Identified areas for improvement, designed, and implemented strategic initiative within 60 days. Successfully created new environment where IT was seen as a business partner that resulted in increased teamwork and utilization of technology resources.
  • Needed to improve IT organizations productivity and reduce cost. Within 90 days assessed policies, procedures, and staff, developed and led implementation of action plan that included restructuring organization and reallocating resources. Resulted in increasing productivity, streamlining processes and reducing costs.

Director Technical Services

Travelers Express Inc.

Financial Services Company

Director Technical Services

Management and technical responsibilities for Production and Computer Operations, Systems Support (IBM and Tandem Environment), Network and WAN Support, LAN Server Support (Novell and Windows NT 4.0), and Telecommunications. Direct Reports:8 Indirect Reports: 63.

  • Identified need to update manual technology processes that were negatively affecting production schedules. Assessed situation, prepared technology upgrade proposal, presented, and secured senior management approval and funding for project. Directed project implementation of new automated technology which resulted in project being completed 20% ahead of schedule and on budget. Long term this reduced overhead expenses by $650,000 annually while providing technology support for business growth.

Infrastructure Architect IV

AT&T Global Information Solutions

Global Communications Company

Infrastructure Architect IV

Reviewed, tested, evaluated and made recommendations for new technologies. (Software, hardware and peripherals for all platforms.) Managed a Data Center that included System support, Network Support and Operations support. Managed and participated in projects for the three different support groups.Worked with cross functional teams of 5-30 people.

  • Tasked with helping European division to become profitable. Conducted analysis and evaluation of data center processes and systems, reviewed financial metrics, and developed business proposal to close European data center and integrate it into the US division. Presented proposal and secured corporate management approval. Implemented strategy and within a year successfully completed integration of data centers which reduced operational expenses by $20 million and returned European Division to profitability.

Sr. Systems Programmer

NCR Comten

Senior Systems Programmer(1984-1987)

Customer support for users of IBM Mainframe environment

Many outstanding achievement awards (6 plaques) for the use of technology to solve business problems by extracting and presenting crucial business information in a timely manner.

Systems Programmer (1979-1984)

Developed, programmed and debugged diagnostic software used to debug the Comten product line hardware. (Software used by the engineers)

Developed, programmed and debugged Communications systems software to run on the Comten product line. (Products marketed to customers)


Leadership, Management & Vision
  Leadership & Vision                                  Business-driven Strategies            Strategic Planning Technical IT Expertise / SOX 404            Budgeting & Cost Reduction           Resource Allocation Business Process Improvement          Decision Making skills                      Entrepreneurial skills                      Analytical / Diagnostic skills                   Problem Solving / Solutions            Performance Metrics Excellent Negotiating Skills                    Vendor Management                        Vendor Relations Recruiting of IT staff                                  Team Building & Motivation              Disaster Recovery Relocation of Data Centers                      Data Security & Storage                  Customer Relations  


A.A. Degree in Research & Development Electronics

Anoka Technical College