• 5+ Years experience in banking where I provided financial advice to High Net worth Individuals and Independent Business/Small-Medium size Enterprises
  • MSc and BBA in Business and Minor in Computer Studies
  • Superior customer service which lead to maintaining and growing customer portfolio
  • Generated revenues more than $100,000 per month through varies channels like FOREX, Investments, Insurance, cross-sell and CASA
  • Built a portfolio of clients equivalent to $100m within 3 years
  • Received management recognition for exceeding yearly Target by 120% every year for 4 years
  • Open Minded and a Team Player, always sharing the knowledge, efficiency Ideas and strategies
  • Proficient in Windows, MS Word, Excel, Finacle, Oracle products and AS400
  • Excellent internal and external communication skills to ensure clients’ needs are being actively heard and responded to
  • Excellent negotiation skills
  • Trilingual: English, Russian and Arabic

Work experience

Work experience
Apr 2006 - May 2011

Account Manager

Emirates NBD

  • Regularly reviewedthe market to identify opportunities in allocated segments, as well as developed proposals for approval that will meet the bank’s policies and customers needs
  • Took personal responsibility for the establishment and maintenance of key relationships with SME’s and High Net worth Individuals to leverage business achievement
  • Provided professional and expert advice on products and services to customers and business leads to other units to ensure that business opportunities are realized
  • Regularlyreviewed account performance and made appropriate recommendations for optimizing returns
  • Complied with the approved policies, procedures and norms to protect the organization and customer’s interest
  • Superviseda team of junior account managers/support staff to deliver targeted results

Career Development, Emirates NBD

  • Certified FOREX products trade qualification at International Faculty of Finance London UK
  • Certified Investment products Trade qualification at Global training centre Dubai UAE
  • Certified Anti-Money Laundering at Global Training Centre Dubai UAE
Sep 2005 - Mar 2006

CUstomers Relations Manager

F.E.D Emirates Federal Tourism Services

  • Welcomed international VIP tourists into the United Arab Emirates
  • Organized all their booked transportation to/from their hotels
  • Ticket booking using Galileo ticketing program
  • Finalized deals with different hotels e.g. Burj Al-Arab, Madinat Jumeirah and the Jumeirah Beach Hotel
  • Managed some IT and office improvements in the company


Sep 2004 - Sep 2005

Msc Management

University of Leicester

Team Projects

Led all team assignments and projects through out the year. E.g. an innovative business plan of a small business that combines 2 services: a nursery and a laundry

Courses completed:

  • Foundations of Financial Analysis
  • Foundations of Financial Analysis
  • Strategic Financial Management
  • Principles of Marketing
  • Organizational Analysis
  • Accounting and Financial Statements Analysis
  • Employment Relations
  • Leadership, Creativity and Change Management
Sep 2001 - Sep 2004


Trent University

Major: Bachelor in Business Administration

Successfully completed all BBA Courses that are required for the Degree

Minor: Computer Studies

Courses included: C, C++, Visual Basic, Databases and Artificial Intelligence