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Summary

 Result driven and versatile customer support specialist with comprehensive knowledge to readily   support a variety of professional undertakings. Displays determination in all endeavors with attention in detail for optimal end results. Strong ability to anticipate and proactively address customer needs for high levels of client satisfaction.

Work History

Sep 2015Feb 2016

Telemarketing Representative

VisionStar Inc
  • Cold calling leads qualifying them for internal processes and determining their credit worthiness
  • Closing internal/external sales in liaison with each respective department
  • Producing customer service to existing clients, troubleshooting platform related issues
  • Assisting team leads and developers with lead generation needs and identifying troublesome pipelines.
Jul 2015Aug 2015

Business Development

Koalesce Holdings                                 
  • Answering phone calls, guiding customers through collections process.
  • Booking appointments for new, and current clients. Interacting with new customers, and making sure that they feel calm and collected at all times.
  • Stocking, organizing, and filing.
Apr 2015Jul 2015

Sales Internship

Corina Collections
  • Secretarial work, mostly filing and answering calls from inquiring entities, or current customers.
  • Organizing, filing, and taking constant inventory while keeping accounts up to date.
  • Greeting and hosting guests, keeping them comfortable and entertained until they were called in.
  • Taking large beverage orders, transmitting them in a new, and readable format to the warehouse staff.
  • Working register, trusted with large amounts of cash, and trusted to work with petty cash for employees.
Oct 2014Apr 2015

Cashier/Hostess

Santa Monica Seafood Cafe        
  • Hosting for a variety of diverse and demanding clientele, showing them concise, prompt, and enthusiastic customer service.
  • Stocking shelves, keeping a constant tab on items in inventory, in charge of loss prevention.
  • Filling in for waitresses, keeping all positions manned while hosting busy shifts.

Education

Aug 2015Present

West Los Angeles College

General Education

Sep 2008Jun 2012

Palisades Highschool; Fairfax Highschool.

Skills

Drive

I’m able to do things systematically, meet deadlines, and handle complaints and concerns in a time  sensitive and understanding way. Intrinsically motivated individual with the drive to effectively handle and adapt in any work place

Competitive

I have always been an exemplary member of my employer’s team, and I look forward to a future of excellence. I enjoy competition and the thrill it provides. To excel is my objective and competition brings that to the forefront.

Sales

I'm able to engage and speak to customers. I can work a sustained pace and produce quality work.

Communication

 I’m able to do things systematically, meet deadlines, and handle complaints and concerns in a sensitive and understanding way. I absolutely love building a relationship showing mutual trust and respect with guests and motivating others to do the same.