Thu Tran

Thu Tran

Objective

To obtain a Testing Assistant position in a growth-oriented company where I can utilize my administrative and analytical skills and acquire new abilities.

Summary

  • More than 4 years experience in an office environment.
  • Bilingual (Vietnamese-English). 
  • Very personable and good on the telephone.
  • Discreet, flexible, resourceful, dependable, well-organized, friendly, emotionally mature and professional.
  • Capable and practiced in handling complex and multifaceted tasks.
  • Extremely knowledgeable with clerical tasks and time management.
  • Well-versed in Windows, Microsoft Office, and database management.

Work History

Work History
Dec 2010 - Present

Testing Assistant

Portland Community College

  • Prepares exam environments and proctors placement, and make-up exams. 
  • Reviews test scores and directs tester to next steps. 
  • Maintains secure testing environment, tracks test activity, processes test copies and results. 
  • Provides verbal directions for completion of exams
  • Answering telephones and intercoms, taking messages, responding to inquiries, giving directions to call center, providing comprehensive secretarial and clerical support to center staff and management.
Jun 2008 - Dec 2010

Office Support

Portland Community College

  • General proficiency in office tools, processes, protocols and procedures.
  • Using and operating office resources and equipment including phones and telecommunications systems, fax machines, and copy machines.

Education

Education
Mar 2010 - Present

Adult High School Diploma

Portland Community College