- More than 4 years experience in an office environment.
- Bilingual (Vietnamese-English).
- Very personable and good on the telephone.
- Discreet, flexible, resourceful, dependable, well-organized, friendly, emotionally mature and professional.
- Capable and practiced in handling complex and multifaceted tasks.
- Extremely knowledgeable with clerical tasks and time management.
- Well-versed in Windows, Microsoft Office, and database management.
To obtain a Testing Assistant position in a growth-oriented company where I can utilize my administrative and analytical skills and acquire new abilities.
Dec 2010 - Present
- Prepares exam environments and proctors placement, and make-up exams.
- Reviews test scores and directs tester to next steps.
- Maintains secure testing environment, tracks test activity, processes test copies and results.
- Provides verbal directions for completion of exams
- Answering telephones and intercoms, taking messages, responding to inquiries, giving directions to call center, providing comprehensive secretarial and clerical support to center staff and management.
Jun 2008 - Dec 2010
- General proficiency in office tools, processes, protocols and procedures.
- Using and operating office resources and equipment including phones and telecommunications systems, fax machines, and copy machines.