Tracy Taylor

Summary

Exceptional customer relations and decision making skills. Demonstrates strong work ethics, professional demeanor and initiative in daily tasks.

Technical Certificates & Licenses

Business Management  ~ Business Operations ~ Business Specialist                   Accounting Associate    ~   Para Pro Certified     ~ Cosmetology License

Work History

Work History
Oct 2013 - Present

Financial Aid Assistant

Orlando Tech

  • Provides information to individuals regarding the financial aid process.
  • Collect and compile personal financial documentation from individuals and provide assistance in completing the financial aid process.
  • Reviews personal financial materials to determine accuracy of application and eligibility status.
  • Reviews Student Aid Report (SAR) results with applicants and counsel students on policies and procedures for receiving and maintaining financial assistance.
  • Prepares payment plans and vouchers for payment of tuition, books, uniforms, and supplies.
  • Analyze and update student information for accuracy in CampusVue.
  • Performs various office duties such as filing and faxing documents, as needed.
  • Generate reports for Pell disbursements.
Oct 2010 - Oct 2013

Support Clerk III

Orlando Tech
  • Organized compentency charts and  compiled curriculum framework information from the Department of Education
  • Demonstrated proficiencies in telephone, email, fax and front desk reception within a high-volume enviornment
  • Assisted financial aid department with ISIR reports
  • Reviewed and updated school course chart, program packets and brochures
  • Input, retrieve, review, modify, and maintain student data
  • Registered students for various classes and tests
  • Reconciled problems quickly to maximize efficiency in a professional manner
  • Addressed and assisted faculty, staff and students
  • Produced school transcripts, certificates, and education verifications
Mar 2006 - Aug 2012

Cosmetologist

Regis Corporation
  • Originated weekly, monthly, and quarterly reports.
  • Analyzed patron's hair to determine and recommend treatment.
  • Design, cut, and shape hair according to client's request.
  • Updated directory and maintained client's records.
  • Administered continuing education seminars.
  • Controlled appointment schedules of clients.

Education

Education
Mar 2013 - Present

Associates of Science

Seminole State College

Coursework Includes: Business Communications and Management, Intro to Business, Intro to Management, Internet Research for Business, Human Resources Recruting and Staffing, Human Resources Compensation and Benefits

Mar 2010 - Jun 2011

Orlando Tech

Coursework Includes: Accounting, QuickBooks, Business Mathematics, Microsoft Word, Excel, Access, PowerPoint

Jan 2007 - Jan 2008

Business Administration

Valencia College
Coursework Includes: Business Law, Business Mathematics, Accounting

References

Syretta Spears                                                  Barbra Erwin

Orlando Health                                                 Orlando Tech Instructor

(407) 298-5116                                                 (407) 246-7060