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Objective

To find a career in Information Systems that is fulfilling and allows a company to utilize my skills using my Degree in Management Information Systems. I have experience with Windows Server 2003 on up, SQL Server 2005 to 2012, Active Directory, DNS, DHCP, WSUS, IIS, Exchange, and advanced knowledge of Windows Desktop OS. I also have advanced knowledge of virtualization (Hyper-V & VMware), VB.NET and WLAN & LAN infrastructure design and troubleshooting. 

Work History

Apr 2015Present

Systems/Network Administrator

Midwest Radio of Fargo Moorhead
  • Manage Active Directory, DNS, DHCP
  • Perform help desk duties for 75+ users
  • Deploy servers, PCs, peripherals, services, & NAS
  • Perform daily/weekly/monthly system & security monitoring
  • Perform backups on a regular basis with Symantec Backup Exec
  • Support LAN, WAN & Internet connection
  • Make recommendations for future upgrades
Jan 2015Mar 2015

Enterprise Security III

Blue Cross Blue Shield of ND
  • Assist in planning and implementation for security compliance
  • Perform security audits
  • Assist in Computer Incident Response Team (CIRT)
  • Review security threats and recommend mitigation strategies
May 2014Oct 2014

Demo Systems Manager

Intelligent InSites

Primary Responsibilities:

  • Maintain demo systems (VMs) in the cloud and on premise
  • Verify demo use cases and scripts for accuracy
  • Write and maintain documentation of demo environments; including infrastructure, hardware, software, integration and configurations
  • Coordinate with departments to define scope, audience and timing of each demo
  • Install new as well as upgrade existing demo installations 
  • Use SQL Management Tools to generate demo data 
  • Build automated simulations to generate dynamic data based on real-world scenarios
May 2012Mar 2014

Network Administrator

Cloverdale Foods Co

Held several positions while at Cloverdale. However, this was the culmination of many pieces of knowledge coming together.

  • Completely virtualized all servers
  • Deploy PCs on as-needed basis
  • New Wi-Fi System Overhaul
  • A complete rewrite of Smokehouse Data Gathering program (MS Access/SQL)
  • Upgrading all user PCs to Windows 7 Professional
  • Negotiated much lower support & maintenance contracts
  • Implemented Document Management Solution - Treeno
  • Analyze Internet Firewall to be sure no breaches have been committed
  • Check Email Firewall & make sure it is blocking approved threshold of emails
  • Confirm virtual and physical backups from previous night took place
  • Approve confirmed Windows updates
  • Manage surveillance camera system
  • Firmware updates on network devices
  • Update all VMware hosts and and vCenter Server patches
Feb 2011Jan 2012

CRM Support Engineer & Business Intelligence Analyst

Kelly Services on Assignment at Microsoft Corporation

While on assignment at Microsoft held two positions: one with the CRM (Customer Relationship Management) Team as a CRM Support Engineer and the other on the Message Center Team as a Business Intelligence Analyst.

CRM Support Engineer

  • Took cases from customers that were having trouble using their CRM software
  • Learned how to be a better communicator & help people via phone & remote screen share sessions
  • Worked in a division that is one of the fastest expanding in all of Microsoft
  • Became familiar with CRM software: how it is used, should be used, and benefits of the software

Business Intelligence Analyst

  • Worked within Visual Studio 2010 to design reports for management
  • Worked with the Visual Studio plugin Telerik Reporting
  • Consistently worked with Sharepoint 2010 along with Silverlight v3 and v4
    • Created reports from Telerik that were embeddable and dynamic

Education

Accomplishments

  • Qualified for Collegiate DECA Nationals Competition 3 years in a row
    • 2nd place national finish & top 5 national finish
  • Took over Cloverdale Foods cellular phone plan & cut cost in half in less than 2 years
  • Completed College of Business tour of China
    • Visited Volkswagen Automobile Plant, Mercury Marine Engine Factory, and Emerson Corporation Factory
      • Met with various management teams to compare business practices
  • Completed Leadership training in NDSU Legacy Group
    • Completed 2 semesters
    • One of the founding members of program