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Objective

To find a career in Information Systems that is fulfilling and allows a company to utilize my skills using my Masters Degree in Management Information Systems. I have advanced knowledge of Windows Server, SQL Server, Active Directory, DNS, DHCP, WSUS, Hyper-V , VMware and advanced knowledge of Windows Desktop OS. Additionally, I have expertise in scripting languages like Powershell and VBScript.  

Work experience

Nov 2016Present

Desktop Deployment and Patching Analyst

Doosan Information & Communication America
  • Manage software deployments, inventory and patch management for 5200 endpoints worldwide
  • Helped run project to migrate the company to Microsoft Office 365
  • Designed script to automate the domain migration of 400+ computers
  • Responsible for OS image creation and maintenance
  • Wrote Powershell script to automate driver download and addition to image
  • Designed Microsoft PowerBI dashboards to report on software deployment progress
  • Ran project to upgrade all Windows 10 PCs to latest build worldwide
  • Created automated ticketing system based on SQL data
Apr 2015Nov 2016

Systems/Network Administrator

Midwest Radio of Fargo Moorhead
  • Manage Active Directory, DNS, DHCP for Fargo, ND location
  • Perform help desk duties for 75+ users and computers
  • Deploy servers, PCs, peripherals, services, & NAS
  • Perform daily/weekly/monthly system & security monitoring
  • Perform backups on a regular basis with Symantec Backup Exec
  • Support LAN, WAN & Internet connection
  • Make recommendations for future upgrades
Jan 2015Mar 2015

Enterprise Security III

Blue Cross Blue Shield of ND
  • Assist in planning and implementation for security compliance
  • Perform security audits using IBM QRadar
  • Review security threats and recommend mitigation strategies
May 2014Oct 2014

Demo Systems Manager

Intelligent InSites
  • Maintain demo system (virtual machines) in the cloud and on premise
  • Verify demo use cases and scripts for accuracy
  • Write and maintain documentation of demo environments
  • Coordinate with departments to define scope, audience and timing of each demo
  • Install new as well as upgrade existing demo installations 
  • Use SQL Management Tools to generate demo data using cleansed customer data
May 2012Mar 2014

Network Administrator

Cloverdale Foods Co

Held several positions while at Cloverdale. However, this was the culmination of many pieces of knowledge coming together.

  • Virtualized all servers on VMware ESXi platform
  • Deploy PCs on as-needed basis
  • Managed Wi-Fi System overhaul project - Aerohive Cloud System
  • A complete rewrite of Smokehouse Data Gathering program (MS Access/SQL)
  • Upgrading all user PCs to Windows 7 Professional
  • Negotiated support & maintenance contracts
  • Implemented Document Management Solution - Treeno
  • Analyze Internet/Email firewalls for breaches
  • Confirm virtual and physical backups from previous night took place
  • Manage Windows Updates using WSUS
  • Manage surveillance camera system
  • Firmware updates on network devices
  • Update all VMware hosts and and vCenter Server patches
Feb 2011Jan 2012

CRM Support Engineer & Business Intelligence Analyst

Kelly Services on Assignment at Microsoft Corporation

While on assignment at Microsoft held two positions: one with the CRM (Customer Relationship Management) Team as a CRM Support Engineer and the other on the Message Center Team as a Business Intelligence Analyst.

CRM Support Engineer

  • Took cases from customers that were having trouble using their CRM software
  • Learned how to be a better communicator & help people via phone & remote screen share sessions
  • Worked in a division that is one of the fastest expanding in all of Microsoft
  • Became familiar with CRM software: how it is used, should be used, and benefits of the software

Business Intelligence Analyst

  • Worked within Visual Studio 2010 to design reports for management
  • Worked with the Visual Studio plugin Telerik Reporting
  • Consistently worked with Sharepoint 2010 along with Silverlight v3 and v4
    • Created reports from Telerik that were embeddable and dynamic

Education

Accomplishments

  • Qualified for Collegiate DECA Nationals Competition 3 years in a row
    • 2nd place national finish & top 5 national finish
  • Completed College of Business tour of China
    • Visited Volkswagen Automobile Plant, Mercury Marine Engine Factory, and Emerson Corporation Factory
      • Met with management teams to compare international business practices
  • Completed Leadership training in NDSU Legacy Group
    • One of the founding members of program