Patricia Randazzo

Patricia Randazzo

Portfolio

Work History

Work History
Jan 2010 - Present

Financial Aid Technician

Coastal Pines Technical College

o Data entered and manipulated into the Banner computer system and other fund- specific software applications. o Assisted students and other applicants to complete their financial aid applications. o Runs computer processes in addition to file transfer, loading, and exporting. o Reconciled financial aid records with Banner reports, Department of Education reports and Georgia Student Finance Commission reports. o Performed routine and general clerical; such as answering telephones, filing and other related duties. o Worked as a team with other Financial Aid staff to accomplish stated objectives in a timely manner. o Assisted with registration and Student Services activities. o Occasional overnight travel to attend seminars, conferences and other staff development training programs. o Assists Student Affairs in scheduling, proctoring and updating information in Banner for Compass exams. In addition, my experience entails recruiting students and processing applications.

Jan 2009 - Dec 2009

Bookkeeper/Administrative Assistant

Dabbs, Hickman, Hill & Cannon

o Creative Solutions software & QuickBooks utilized for bookkeeping and human resource functionality.o Payroll, timesheets and Ads designed & prepared for clientele through spreadsheet layouts & cardso Contracted sales onsite review of accounts.o Telemarketing approached through extensive calling from purchased listings to create new accounts.o Constructed & established legal policy handbooks with employer for employees, utilizing word document software.o Maintained prospects to customer based spreadsheets.o Maintained working relationship with the business community to establish and sustain clientele through rotary meetings, visitations and telemarketing.

Jun 2006 - Oct 2008

A/R Collections & Administrative Assistant

IIG

o Recorded deposit entries, journals and generated invoicing and implemented billing with utilization of ES Macola software. Progression Software - Crystal Reports.o Provided extensive research to interpret and compare data, gathering information to create reports and proof of correction to ensure accuracy. o Maintained vendor, customer and distributor accounts. o Performed collection of accounts, refunds, credit card processing, electronic fund transfers, billing and invoicing for payments.o Prepared records and assembled month end reports, bank deposits and legal documents.o Established customer and vendor relations through composing correspondence, submitting emails, phone calls and meeting scheduling.o Resolving customer complaints and disputed charges.o Collaboration in secretarial and receptionist functions of the office to include meeting and greeting, resolving questions and providing information (Public and Customer Relations).o Interoffice communication transpired through conference/phone calls, planned meetings and teamwork.

o Training staff members for interoffice support and software applications. o Purchasing office supplies.o Filed and retrieved all pertinent documents.

Dec 2003 - Jun 2006

AP Administrative Assistant

Clay Lacy Aviation

o Accounting and maintenance of accounts required utilization of Hewlett-Packard software. o Researched outstanding checks through bank reconciliation reports, check and voucher registers, as well as check history.o Recording deposits and journals for reversing entries and returned checks in database. o Create trial balance reportso Contacted sales representatives to assist with inquiries; processed/monitored expense reports, maintained travel arrangements and expenditures. o Dispensed garnishments and child support checks and other legal related documents. o Processing stale dated checks on a contingent basis.o Investigated check inquiries and stop payments, as well as, generating reports for confirmation.o Demonstrated customer relations in resolving service complaints through in office communication, phone calls and correspondence.o Handled and posted the collection of service fees. o Filing bank reconciliation reports, journals, voucher registers and other related documents.

Aug 2000 - Dec 2003

Financial Analysis Administrative Assistant

First American

o Accounting and maintenance of accounts required utilization of Hewlett-Packard software. o Researched outstanding checks through bank reconciliation reports, check and voucher registers, as well as check history.

o Recording deposits and journals for reversing entries and returned checks in database. o Create trial balance reports.o Contacted sales representatives to assist with inquiries; processed/monitored expense reports, maintained travel arrangements and expenditures. o Dispensed garnishments and child support checks and other legal related documents. o Processing stale dated checks on a contingent basis.o Investigated check inquiries and stop payments, as well as, generating reports for confirmation.o Demonstrated customer relations in resolving service complaints through in office communication, phone calls and correspondence.o Handled and posted the collection of service fees. o Filing bank reconciliation reports, journals, voucher registers and other related documents

Aug 1999 - Aug 2000

AP Administrative Assistant

Aerospace Dynamics International (ADI)

o Recorded invoice payments into database with Profitkey Software.o Prepare and Analyze bank reconciliation to record AP and PR checks that cleared account. o Reported the general AP and PR balances to management for cash flow planning.o Prepared reports for month end AP accruals.o Matched and verified invoice remittance to receivers, packing slips and purchase orders.o Daily interface with public and vendors for maintenance of accounts and resolving discrepancies. o Assisted staff in secretarial duties and HR functionality to include; yet, not limited to payroll, benefits and tax form preparations.o Handled and evaluated petty cash expenditures. o Filing purchase orders and check copies to invoices in addition to updating payroll and I-9 records.

Education

Education

Certificate

Jackson Hewitt

Federal, State, & Individual Returns - 2007

May 2001 - May 2005

AA

College of the Canyons

Summary

An administrative professional with a broad base of finance and organizational experience. Demonstrated strength in developing and completing projects that support the organizational mission on time, within budget, and with attention to every detail. Experience working with associates of all levels and participating as a strong member of high-performing, high-character teams. Analytical, process-minded and solution focused for the company and the client.

Objective

Seeking an Administrative Assistant Position utilizing my excellent organizational and interpersonal skills, as well as multi-tasking capabilities. One in which will hone in my assets that include working together as a team while playing a vital role as an individual in support of a collaborative approach.  Thus, solving and completing assignments in a timely fashion accomplishing this goal. In addition to enhancing my attributes which comprise of being courteous, professional, highly dependable and self-motivated.

Skills

Skills

Technical Proficiencies

  o Excel        o MS Office   o Open Office    o Outlook   o  PDF   o Power Point  o Publisher 

Software Programs

*Banner (People Soft) Currently in Use.  o AS 400         o Banner      o Creative Solutions    o  ES Macola      o Hewlett Packard         o Progression (Crystal Reports)  o Quick Books  o Wellington Royce        

Certifications

Certifications

Typing & 10 Key

Learn 2 Type

Workforce Development

Georgia Work Ready