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Summary

I have been responsible for the implementation, account management and retention of customer accounts as they relate to sales in insurance and other service industries.I am proficient in oral and written communications, problem solving and decision making, internet search inquiries and the management of confidential documents. My goal is to find an organization that will effectively utilize my communication and organizational skills, benefiting all parties involved.

On my free time, I love gardening, camping, biking, and spending time with my family and friends.

Work experience

Jan 2008Present

Sales

A.G.A.D. Pest Control Inc.

Recognize potential new business and marketing to same by obtaining lists through rating websites.Enter all credits/debits and reconcile checkbook in QuickBooks, to maintaining current accounts receivables.Corresponded with all past due accounts prior to collections.

Software currently being utilized:  PestPac, MS Explorer, MS Outlook, MS Excel, MS Word, Quickbooks and Fax Advantage.

Mar 2006Sep 2007

Producer / Personal Lines Account Manager

Asco Insurance Services

Oversee all personal lines functions from sales and rating to customer service and policy changes associated with personal lines and N.F.I.P. policy placement and issuance.

Software: T.A.M., Outlook, EZ-Lynx, M.I. Assist Comparative Raters.

Aug 2001Mar 2006

C.S.R.

Steve Wilk Insurance

Customer service and policy changes associated with personal lines and N.F.I.P. policy placement and issuance.  Quoting through rating websites, such as EZ Lynx and MI Assist, to provide clients with accurate, timely recommendations on all their personal insurance needs.

Education

19831985

None

Harper College
19791982

General

Sacred Heart of Mary H.S.