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New business development and management of the sales process


Member and customer account management and retention


Excellent with Word, Excel, Power Point and Access


Intermediate skills with Photoshop, Illustrator, Dreamweaver and Excellent skills with Indesign


Excellent with online applications including CRM, Website builders etc


Skilled in Social Media (Facebook, Twitter, LinkedIn and Google +)  E-news, and newsletter production


Project management and build 

Work experience

Jun 2008Present

Executive Director

NARGON (National Association of Retail Grocers of NZ)
  • Manage all aspects of board meetings including preparation of documents, minutes and travel for board members.
  • Manage and co-ordinate annual networking events including obtaining sponsorship for these events.
  • Design and publish a monthly newsletter
  • Maintain knowledge of current legislation and submit to parliament when required
  • Present submissions at Select Committee hearings
  • Redesign of website and content managment
  • Annual accounts including membership invoices.
  • Development of member tools and information
  • Maintain current employment agreement templates for member use
  • Provide advise on employment and other grocery related matters to members
  • Set and keep annual budgets
May 2007Present


BusinessNZ/Buy NZ Made Campaign

I was initially employed as a Sales and Marketing Co-coordinator and was promoted to the Sales and Marketing Manager in June 2008.  I received a further promotion in June 2012 to Manager.

My role across all positions consisted of the following responsibilities:

  • New membership sales
  • Development of new internal systems for better operating efficiencies
  • Membership communication and management
  • Logistics and Print Management
  • Stock management
  • Development of Point of sale material and marketing information for members
  • Website management/build.content/analytic s
  • CRM project management, deployment and training.
  • Trade show Exhibiting, marketing and member assistance, national and international
  • Develop and implement marketing strategies
  • Manage member compliance and compliance complaints
  • Staff management
  • Communication with Key stakeholders, members, internal BusinessNZ staff.
  • Annual membership invoicing
  • Set and keep annual budget.
  • Bad debt collection.
  • Media
Oct 2014May 2015

Contractor to ILO

International Labour Organisation

Contracted to  ILO to:

Assist with the set up of the Womens Business Network in Fiji

The build and implementation including staff training of a basic CRM for the CCI in East Timor

Jun 2008Jun 2010

Web Manager


I was responsible for developing a web strategy within BusinessNZ which included the following:

Continual develop of websites including but not limited to:

  • Project management, redesign and development.
  • Content loading
Apr 2006Mar 2007

Marketing Co-Ordinator

  • Development of sales material for representatives,
  • Management and design of store plans,
  • Development and management of industry standard bar codes
  • Production of internal staff newsletter
  • Planning, management and sales at trade shows
Jun 2005Apr 2006

Senior Sales Executive

  • New Business Procurement in digital print and design
  • Secured several major accounts 
Aug 2002Jun 2005

Area Sales Manager

Fuji Xerox

Within the three years I was employed with Fuji Xerox, I was promoted 4 Times, starting as a sales associate, I was quickly moved up to an Area Sales Manager

Main Responsibilities:

  • Reach set sales targets
  • Maintain current product knowledge
  • Effective canvassing and cold calling on a regular basis
  • Preparation and presentation of proposals and quotations
  • Account management


  • Generated 47% in new business sales
  • Implemented successful marketing initiatives
  • Assisted in implementation of new junior sales induction training programme
  • Trained and mentored new junior sales staff.
  • Maximised internal relationships to ensure the best delivery of product and service to my accounts.
  • 120% of YTD target achieving quarter sales award
  • Achieved 98% coverage in set territories.
Apr 2002Aug 2002

Sales Representative

Expo Digital Print


  • New business development within corporate and government accounts
  • Job costing
  • External supplier quotes
  • Achieve targets
  • Digital and offset print, and design sales


  • Monthly targets reached
  • Grew accounts at the Reserve Bank, Department of Statistics, Parliamentary Services and The Children and Young Persons department.
Jan 2001Mar 2002


Mana Marine Ltd


  • Shop and staff management
  • Supervise customer relations and accounts
  • Install POS programme and build reports
  • Bar code all stock items
  • Manage supplier accounts
  • Stock take management
  • General accounting including Payee and GST returns
  • Shop advertising


  • Reduced creditor accounts from 6 months to 30 days
  • Renovated shop interior
  • Installed systems to enable increased efficiencies
  • Developed a working knowledge of the Marine Hardware Industry
Jan 1999Jan 2001

Area Manager

Home Care Direct Shopping


  • Employment of 15 commission only representatives to distribute and collect catalogues and product orders
  • Ensure delivery of quality customer service
  • General accounting including tax returns
  • Sales training, team building
  • Collation and ordering of weekly representative orders
  • Recover bad debts


  • Top Area Manager in New Zealand

Personal Summary

I am an award-winning sales executive, and have sold products as diverse as home-wares, printing, copy technology and media.

In my spare time, I dabble a little in the building of and/or the design for websites and business cards for friends.

My strengths are in my ability to just "get things done" researching innovative ways to streamline work flow and implementing solutions to issues where budgets may be tight. I particularly enjoy selling,  organising  people and events and keeping up-to-date with emerging technology.



RSA 1 Typing

Cove Comprehensive

Finished High School in the UK prior to emigrating to New Zealand



PSS Sales Certification

Achieve Global

Adobe Illustrator Begginners Course

Wellington High School
Jan 20132013

Programming in HTML 5 with Java Script and CSS


Beginners Excel Course


Bar Managers Licence


Bob Tait / Distributor Principal

Diversified Products NZ Limited

04 237 -7800 / 021-491-6369

Monica Brookes/Web Master


04 496 6286/ 021 0676 395

Web links