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Highly motivated, independent and experienced sales professional who consistently exceeds expectations and sales quotas. Outstanding product knowledge and consultative selling skills which lead to territory growth.Demonstrated success as a team leader with excellent communication and interpersonal skills.

  • Strategic Territory Analysis
  • Business Planning/Acumen
  • Product Launch Success
  • Relationship Building
  • Team Building
  • Formulary Strategy

Work experience

Sales Manager


Responsible for all aspects of territory development and management including sales, marketing and customer service for Northwest Arkansas.

  • Successfully targeted healthcare professionals including hospitals, physicians, nursing homes and pharmacies through market research and analysis
  • Increased customer base by 59% in 12 months through cold-calling, teleprospecting and direct mail efforts
Dec 2009Present

District Sales Manager


Responsible for sales of  imagery and software to state and local governments in Arkansas and Oklahoma.  Work with governmental budgetary cycles and identify funding opportunities across multiple departments and entities; including the identification of appropriate grants.

Oct 2008May 2009

Specialty Account Manager


Responsible for sales of Pfizer products to specialists including, pain management physicians, neurologists, orthopedists and rheumatologists.Oversaw a sales quota in excess of $2,000,000.

Oct 2005Oct 2008

Professional Healthcare Representative


Responsible for sales of Pfizer products to primary care physicians, internists, orthopedists, rheumatologists, psychiatrists, emergency room personnel and hospital-based pharmacists.

Sales Performance

  • Rated “Exceeds Expectations” on the 2006, 2007 and 2008 Year End Performance Reviews
  • Exceeded 2008 sales quota by $112,000 and achieved 105% of sales goal placing me 6th/38 in the Region and 32nd/352 in the Area in total sales
  • Exceeded 2006 sales quota by $309,000 and finished at 155% of sales goal placing me 4th / 40 in the Region and 16th/340 in the Area in total sales
  • Obtained formulary win at key hospital account for two leading products


  • Winner of the Aricept “Get Your Game On” sales contest. Increased Aricept total sales by 9.87% in five months, placing me in the Top 10% in the Region
  • Winner of the “Lyrica Go Vertical Challenge” sales contest. Increased Lyrica new sales growth by 14.70% placing me in the Top 1% in the Region
  • “2006 Rookie of the Year” award by achieving sales performance that placed me in the Top 5% in the Area
  • 2006 “F.I.R.S.T. in Class” award for being in the Top 10% in the Region in increased Lyrica sales
  • 2006 Regional Performance Fund award for excellent sales performance
  • 2008 District MVP award for exhibiting excellent leadership, teamwork and sales skills
  • Two-time winner of the District Detail Contest
Aug 2000Jul 2004

Team Manager

Responsible for the overall leadership, training and production of 15 employees who handled bodily injury and property damage claims.

  • Increased calls answered by 7% and successfully turned around unit performance to become a leader in the section
  • Improved service levels and consistency by developing, implementing and analyzing the results of a customer service survey that provided actionable feedback to the sales force
  • Achieved the highest efficiency in the section by coordinating staffing, budgetary issues, and workload
  • Created, implemented and facilitated successful consensus building training for all employees in the section
  • Developed unit personnel to improve professionalism, claim knowledge and service skills which led to promotions for seven team members
  • Prepared and facilitated monthly unit meetings to motivate, train and provide timely and actionable feedback regarding unit performance
Jun 1999Aug 2000


Responsible for the hiring, training, and supervision of 25 employees in a rapidly expanding unit tasked with increasing customer usage.

  • Increased usage of the Service First program by designing and facilitating training for the Ohio sales force
  • Created a formal training and mentoring program for new employees in the unit
  • Developed and lead a successful multi-day training program for all estimatics personnel in Ohio
  • Designed and initiated workflow for the successful assimilation of the entire unit.
Jun 1993Dec 1998

Claim Representative

Investigated, evaluated and negotiated all aspects of bodily injury and property damage claims with insureds, claimants, healthcare providers and attorneys

  • Identified as one of the top claim handlers in Ohio and selected for the Advancing Claims Excellence (ACE) project to perform a comprehensive six month audit which led to new procedures for all claim employees
  • Selected as a “Master Table Leader” to conduct full day presentations to the executive office and all employees


Angela Johnson

I worked with Angela at Pfizer.

Jerry Billera

Jerry served as my District Manager while I worked for Pfizer in Arkansas

Hunter Mays

Hunter served as my District Manager while I worked for Pfizer in Kentucky.

Kristie Genova

I worked with Kristie at Pfizer.

Chris Quible

I worked with Chris at Pfizer.



Aug 1989May 1993

Bachelor of Arts

Miami University

3.4/4.0 GPA