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Summary

Versatile, results driven professional with extensive sales, marketing and customer service experience. Exceptional history of providing unrivaled commitment and exceeding employer expectations across diverse industries. Demonstrates the ability to anticipate customer needs and proactively remove barriers to the sale. Using consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales. Exemplary communicator and tenacious negotiator who exudes a professional image when interfacing with clients and vendors. Track record of exceeding sales goals and surpassing quotas by creating win/win solutions that generate sales and business opportunities. Analytical and organized relationship builder with the innate ability to identify needs, make recommendations and implement effective solutions. Adept in conveying the benefits of products/services and generating customer interest. Quickly to learn, master and sell new product offerings.

Work History

Sept 2016Present

Outside Sales Executive

NR Motors ltd

Working with customers to ensure they get what they want. Complete customer satisfaction with their needs and wants met in the recreational marine, RV, ATV and small equipment market. 

Oct 2015Mar 2016

Outside Sales Executive

The CAT Rental Store

Terrace B.C.

Store closure effective March 22nd, 2016.
- Developed and maintained strong relationships with customers by providing support, information, and guidance; researching and recommending new opportunities.
- Provided excellent customer service by responding to customer inquiries, questions, concerns regarding products, service, delivery, and billing.
- Supervised a small team.
- Penetrated customer at the strategic level to diversify customer base to include industrial, traditional and nontraditional accounts.
- Identified business opportunities by visiting prospects and evaluation their position in the industry; researching and analyzing sales options.
- Prepared professional sales presentations and quotations for customers.
- All aspect from care/operate/inspect/deliver of machinery.
- Generated revenue identifying new business opportunities by building new relationships as well as leveraging existing relationships.

Aug 2015Oct 2015

Outside Sales Representative

Lawson Products

Terrace, Kitimat and Prince Rupert B.C.

Provided time and cost saving solutions, with innovative products and support.
With over 450,000 products to choose from, hardware, tools, superior lubricants, environmentally friendly and other chemicals. Everyone, is a potential customer.

May 2013Jul 2015

Inside Sale Representative

United Rentals Inc

Terrace B.C.

- Handled a variety of branch operational functions such as customer relations, sales and rental of equipment, showroom displays and merchandise marketing.
- Established new rental and sales accounts by providing exceptional customer service to call- in and walk-in customers.
- Processed rental quotations, reservations, contracts, and invoices in compliance with policies.
- Maintained a sufficiently stocked, presentable, and clean showroom.
- Ensuring customer satisfaction with all inside and outside branch staff.
- Coordinate and track daily equipment pick-ups and returns with the branch dispatcher

Jan 2012May 2013

Project Manager

CK Advertising Solutions Inc.

Terrace B.C.

- Hired as a laborer and was quickly promoted to project manger.
- Lead the planning and implementation of projects.
- Defined project tasks and resources requirements.
- Assembled and coordinated project staff.
- Managed project resource allocation.
- Planned and scheduled project time-lines.
- Provided direction and support to project team.

Oct 2008Jun 2011

Inside Sale Representative

Ebhorsmon and Son

Terrace B.C.

- Started and closed sales for a top supplier of electrical solutions.
- Resolved customer queries and provided solutions on complex problems.
- Built positive rapport with customers, managed customer accounts and increased account base.
- Managed million dollar a year accounts for Alcan and Rupert Grain.

Education

2005Present

BC GED

Northwest Community College 

Certifications

Apr 2015Apr 2018

Counterbalance Forklift Operator Certification

United Academy
Apr 2015Apr 2018

Rough Terrain Forklift Operator Certification

United Academy
Feb 2014Feb 2017

TDG Training Certification

United Rentals 

Transportation of Dangerous Goods

Jan 2015Jan 2017

Emergency First Aid for Industry

St. John Amulance

OFA Level 1 Equivalent

Feb 2015Present

Aerial Boom-lift Operator Certification

United Academy
Feb 2015Present

Scissor-lift Operator Certification 

United Academy
Dec 2015Present

CSTS-09 Certification

BCCSA

Construction Safety Training System 

Feb 2014Present

WHMIS Certification

United Rentals