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Travis Borrini has over 15 years experience with quality management and regulatory programs, starting as a quality control technician at Charter Communications (not on resume) through the development of NERC Reliability Standard, NERC Critical Infrastructure Protection (CIP), and supply chain risk management programs for Ameren Missouri, Ameren Services and Ameren Transmission. Travis has been studying Lean Six Sigma for over a year and has used the principles to improve efficiency, reduce waste, and standardize processes so that daily work activities take credit for regulatory requirements. He is well versed in ISO 9001 quality program development and has a well-established body of work for procedure and program development at Ameren.

Work History


Security Analyst (Supplier Risk Management)

Ameren Services

High impact accomplishments for this role:

  • Redesigned the supplier risk assessment program that builds security profiles on each supplier and assesses risk based on the suppliers answers. The automated risk analysis system (scheduled for implementation in 2016) will allow for thousands of suppliers to assess each year with minimal effort by security staff;
  • Developed the custom Terms & Conditions index, which categorizes all paragraphs within the standard T&C and determines the sections that are necessary and negotiable for the contract;
  • Implemented a ticketing system through ServiceNow that provides an automated risk assessment of purchases or products relevant to 6,000 suppliers, eliminating 200 hours of waste within the value stream and improving the process efficiency by 21.2%;
  • Performed lead planning activities in 2013 and 2015 for Ameren in GridEx, the nationwide simulated terrorist attack on the Bulk Electric System.

Security Analyst (Regulatory Compliance Specialist)

Ameren Services

High impact accomplishments for this role:

  • Rebuilt the NERC Critical Infrastructure Protection (CIP) program for Ameren IT and Ameren Transmission, including the creation and implementation of 33 policies and procedures based on an ISO-9001 quality program;
  • Reduced NERC CIP violations by 100% (from 21 in 2011 to 0 in 2014) in a regulatory audit conducted by SERC and FERC staff by implementing the newly designed program based on ISO-9001;
  • Designed and gain approval by Ameren Transmission for the the secure remote access modular cabinet used to automate and maintain compliance for version 5 of the NERC CIP regulations for transmission substations.  The design was audited by two independent firms and was recognized as a noteworthy best practice by the North American Transmission Forum (NATF);
  • Coordinated all CIP related compliance activities for Transmission Owner assets. Collected and prepared audit evidence to demonstrate Ameren’s compliance to the appropriate regulations and gave testimony during compliance audits in the SERC region.

Electrical Engineer

Ameren Missouri

High impact accomplishments for this role:

  • Enhanced the Ameren Missouri Regulatory Compliance program for NERC and MISO standards by creating and implementing 34 Policies and Procedures for adherence to NERC CIP (706) regulations and NERC Reliability (693) standards based on ISO-9001 principles;
  • Prepared audit evidence for NERC Reliability Standards for various reliability functions such as VAR, PRC, EOP, and MOD;
  • Enhanced NERC 693 program by reducing violations by 100% to Zero in the 2011 audit; 
  • Lead the generator controls project to identify governor control system model elements for all synchronous generating units across the Ameren Missouri fleet;
  • Coordinated responses among the Ameren Missouri generation fleet for NERC and ICS-CERT alerts;
  • Performed Root Cause Analysis investigations of potential non-compliance events resultant from event or conditions records and implemented corrective actions to prevent recurrence as appropriate;
  • Created Primavera schedules to implement newly revised reliability standards;
  • Conducted NERC Reliability Standard internal readiness evaluations.

Training and Quality Control Supervisor

Premier Communications for DirecTV

Responsibilities for this position included but were not limited to:

  • Supervising a staff of five (5) employees to hit performance criteria for Quality Control and Training metrics for three (3) Missouri districts and two (2) Illinois districts;
  • Performing and managing field inspections for 10%  of DirecTV home satellite systems installed in all five districts across Missouri and Illinois to ensure the installation met local building and electric codes, and customer satisfaction requirements;
  • Providing basic and advanced training to new and existing employees on satellite communication, installation and troubleshooting; ensuring the training staff adhered to the program elements defined as required by the engineering staff;
  • Managing daily office activities such as disciplinary actions, conflict resolutions, terminations, interviews, drug testing, department budget, and weekly safety briefings;  
  • Updating senior leadership on the quality and training profiles of technicians within the service territory and systematically improving the training program to account for deficiencies noted by quality efforts. 



Lean Six Sigma Black Belt

Purdue University

Quality improvement through waste and variation reduction.


B.S. Electrical Engineering

Washington University / UMSL - St. Louis, MO

Electrical Engineering with a power and control system emphasis.



Jefferson College - Hillsboro, MO

A.A.S in telecommunications and networking