Travicia Jordan

Travicia Jordan

Work History

Work History

Assistant, Customer Service

Information Booths
Assistant, Customer Service Performed secretarial duties for executive staff including data entry, mailing, faxing, and monitoring the customer service phone line and email account Prepared a written wrap report that included recommendations and statistical data used to make improvements or changes to staffing and operations

Assistant Coordinator, Customer Service

Information Booths
Assistant Coordinator, Customer Service Sold, refunded, and exchanged festival tickets, passes, and packages in partnership with various ticketing departments and independently Researched and reviewed website, emails, and marketing materials for inaccuracies

Administrative Assistant

Information Booths
Administrative Assistant Filed, prepared, and organized manuals, spreadsheets, and correspondence for security supervisors at Coachella, Stagecoach, andComic-Con Coordinated with the production and logistics teams to: request and track equipment, confirm travel arrangements, and schedule airport pickups

Associate Manager

Information Booths
Associate Manager, Sundance Organized and created presentations, resource materials,[analyzed] data, and manuals used by 300 + festival staff Managed information booths and lost and found during the festival: staff all booths, regulate booth usage, re-stock publications, and anticipate and mitigate problems

Clerk Floater

Temporary Warner Bros. Studios
Clerk Floater Provide tour support to the VIP tour department: line control, guest relations, sound stage sitting and other tasks as assigned. Maintain good working relations with studio and production personnel

Education

Education

Los Angeles Mission College

Skills

Skills

Customer Service

Data Entry

Project Management