SUMMARY

An ambitious, sociable, focused and highly motivated individual, with a passion for the assistant career. Able to meet deadlines accurately, whilst fully focusing on providing excellent customer service at all times and capable of working under pressure. An experienced assistant who is used to working in a busy business environment, and with the required communication skills needed to make every customer feel special. Now looking to join a company where internal succession is always given priority.

Work History

Work History
Jun 2014 - Mar 2015

Fashion Team Assistant

LOTTE CENTER (Luxury sales team) – HA NOI

Responsibilities:

  • Make contracts and negotiate with brands wanting to buy location in Lotte.
  • To support the manager in development, continuity of sales, marketing plans.
  •  A team player who supports the sales team and brands to find new customers and achieve sales targets.
  • Meeting sales objectives.
  • Maintaining awareness of market trends.
  • Following and joining forces with colleagues to organize sales promotions, displays and events.
  • Offering advice on products and services, and helping with product selection.
  • Able to analyze and interpret trends to facilitate planning.
  •  Make reports to general manager and direct manager; estimate monthly expenses and sales targets for the team.
Mar 2012 - May 2014

Assistant to Sales Director

EUROPEAN PLASTICS WINDOW COMPANY Ltd (EUROWINDOW)

Responsibilities:

  • Assistant to the director making sales& marketing plans and perform the work to complete projects for the branch.
  •  Process control promotion events with our products to the market.
  •  To support and advise the director to ensure the daily operation of the branch.
  •  To assist the director in the management and development agent system of the company in Viet Nam.
  •  A connection person between management and employees of the department who has helped to inspire, motivate and promote staff to achieve good results.
  •  Monitoring, syntheses, evaluation activities sale and to complete monthly reports.
  •  Solve problems and supply best service to customers.
  • Can support, train and develop a team and new staff.
May 2011 - Mar 2012

Store Manager

TRUNG NGUYEN FRANCHISING JSC – HA NOI

Responsibilities:

  •  Driving and maximizing the sales and profitability of the store to achieve growth.
  •  Monitoring and reviewing staff and stores on a regular basis.
  •  Driving sales through maximizing team performance.
  •  Organizing, preparing and arranging promotional materials and displays.
  •  Maximizing sales through effective merchandising.
  •  Leading by example in all aspects of the role.
  •  Recruiting, training, supervising and appraising staff.
  •  Maintaining accurate statistical and financial records.
  • Creating a combination of real value for money and outstanding customer service.
2009 - 2011

Assistant to sales department

EUROVINAMA JSC – HA NOI

Responsibilities:

  • Assisting the manager at the operational level in the planning and execution of all work related duties.
  •  Running promotional campaigns to market products.
  •  Proactively building, developing and maintaining relationships with all customers.
  •  Assisting customers with their questions, problems and complaints.
  •  Training course with ReynaersAliminium (Belgium) in Europe for 3 weeks.

Education

Education
2009

Bachelor of University

Viet Nam University of Commerce.

- Subject: Accounting

LANGUAGES

  • English
  • Learning: German, Chinese

MANAGERIAL SKILLS

  • Analyzing and researching trends within the business sector.
  • Personally ambitious and achievement focused.
  • Putting customers at the heart of all decisions.
  • Managing stressful situations.
  • Able to tactfully deal with difficult customers.
  • Clearly communicating corporate information to staff.
  • Selecting, building relationships and managing suppliers.

PERSONAL

  • Professional, focused and understanding attitude towards customers.
  • Committed to continuing education and training.
  • Ability to respond quickly to emergencies.
  • Able to work closely with other teams as part of a team.
  • Strong influential and communication skills.
  • High concentration with the ability to acquire new skills and knowledge quickly.
  • Ability to concentrate for long periods. 
  • Willing to work evenings, early mornings and weekends.
  • Microsoft Office (Word, Excel, Power Point, Access, Outlook)

KEY SKILLS

  • Training people
  • Building goals and plans for future

action

  • Responding to  customer complaints, requests and comments quickly
  • Good quality presentations
  • Proactive, independent & team player

REFEREES

  • Ms. TUONG THI PHUONG THUY

      Sales Manager – Eurovinama JSC

      Mobile: 096 2388 255

  • Ms. TRINH THI THU

       PR Manager

       Mobile: 097 3984 999

HOBBIES

  • Reading books such as: Think and grow rich; Rich dad & Poor Dad... 
  • Travelling.
  • Spending leisure time doing charity work in different organizations