Assess patient clinically for potential admittance and facilitate transfer. Increase referrals by developing relationships with referral sources. Educate sources on insurance and facility requirements. Work with insurances to obtain authorization for coverages.
"Go-to” hub for internal and external client interactions, including: physician practices, hospitals, senior living facilities, and clinical environments. Noted for quick turnaround in critical care project management within 24 hours.
Known for delivering fresh and practical patient/client interaction. Used patient satisfaction surveys to follow-up to make incremental improvements to protocol. Helped make one employer’s marketing team one of the top 2 in the nation system-wide.
Created and executed solid timelines, accurately conducting patient facility transfers, thus mitigating operational and logistical risks. Key participant of a citywide marketing endeavor; yielded top national rank for Kindred hospital in 2014.
Earlier roles included: Facilities Manager and Registered respiratory Therapist. Companies: THI Specialty Hospital of Mid-America LTAC, Olathe Medical Center, and Vencore Hospital.