Tra Nguyen

Marketing and Business Development Specialist

Work History

Work History
Aug 2015 - Mar 2016

Sale Associate

Nordstrom
  • Executed floor changes and rotating merchandise in order to provide enhanced visual presentation
  • Promoted to Denim Specialist after one month in the role
  • Placed #2 in a team of 12 members in sales per hour, after only a veteran
  • Acted as Manager In Charge, responsible to prioritize and delegate tasks, and to make sound decisions quickly while driving the volume of the entire department.
  • Provided excellent customer service to completely satisfy 20+ customers daily while increased annual sale volume 152%
Jun 2015 - Aug 2015

Retail Management Intern

Nordstrom
  • Received Top Three Excellent Performance Intern Award at Oregon’s Nordstrom Retail Management Summer 2015 
  • Assisted department manager in driving a $1 million business by merchandising the sales floor, planning inventory, sales-coaching, delegating  team duties, serving customers, etc
  • Worked cooperatively with vendors, logistics, and visual teams in order to plan and execute major events (For example: Nordstrom’s Anniversary Sale).
  • Delivered a Nordstrom e-commerce business development project within expedited time-frame while meeting all business objectives, resulting in thousands of dollars of business benefit. 
  • Lead and coached a team of 7 to exceed the desired goal of Nordstrom Rewards Program by 300% in July 2015. 
  • Utilized effective interpersonal skills, resulting in timely problem solving, enhanced communication, and better team collaboration.
Jun 2014 - Sep 2014

Marketing Intern

Crowdswell, Inc
  • Conducted quality market research, analyses, and reports.
  • Accurately assessed complex user and market information; selected, indexed, and presented 10 market surveys and analyses. 
  • Facilitated Market Segmentation to understand the customer’s demands. 
  • Developed innovative marketing campaign to launch crowdswell.com in the Seattle Area 
  • Actively participated in the launch of Crowdswell.com in the Seattle area
Sep 2012 - Jun 2013

Founder/Sales Marketing-Business Development Specialist

Leng-In-Flight-Shopping
  • Directed and managed marketing strategies and promotions to gain over 11,000 Facebook customer-base by half-year mark.
  • Developed strategies to enhance customer orientation, efficiency and productivity of operations and cost management
  • Managed to increase the store’s capital growth by 10 times within 6 months after starting up while maintaining high profitability levels
  • Optimized Facebook page to improve content delivery, increased unique visitor count by 500 visitors per week
  • Improved the store’s competitive market position by reducing product costs, accelerating delivery of new features, and increasing overall service quality
  • Sold the business for $12000
Jun 2012 - Sep 2012

Student Tutor

Pacific International Academy
  • Assisted students with customized tutoring services based on individual strengths and weaknesses. 
  • Tutored English as second language for international students.
  • Mentored newly admitted international students to adjust into American’s life and culture.

Education

Education
2016

Business Administration and Management

Marylhurst University

GPA 3.8

Portfolio