I am currently working as a case manager at a local Head Start Center for preschool aged children.
Aug 2011 - Present
Completed Youthville's New Worker Training and varies other trainings.
Supervised Parent and Child Interactions
Attended Case Plan, Team Meetings and Court Hearings
Transported Children to and from visits
Had 2 Cases with supervision
Sep 2012 - Present
Family Service Worker
Jan 2007 - Oct 2009
Front Desk/ Reservations Specialist
Checked in and out guests
Provided excellent customer service
Prepared and distributed paychecks to all hotel employees
Took reservations over the phone and internet, input into computer program
Operated phone calls and answered guest’s questions
Faxed, mailed and filed documents
Dec 2005 - Jan 2007
Assisted customers by attending to their needs
Handled customers questions and complaints
Organized and designed my given area so it attracts the customers.
Ran cash register
Trained new employees