Theresa Perren

Theresa Perren

Summary

I am currently working as a case manager at a local Head Start Center for preschool aged children.

Work History

Work History
Aug 2011 - Present

Practicum Student

Youthville

Completed Youthville's New Worker Training and varies other trainings.

Supervised Parent and Child Interactions

Attended Case Plan, Team Meetings and Court Hearings

Transported Children to and from visits

Had 2 Cases with supervision

Jan 2007 - Oct 2009

Front Desk/ Reservations Specialist

Broadview Hotel

Checked in and out guests

Provided excellent customer service

Prepared and distributed paychecks to all hotel employees

Took reservations over the phone and internet, input into computer program

Operated phone calls and answered guest’s questions

Faxed, mailed and filed documents

Dec 2005 - Jan 2007

Sales Associate

Dillards

Assisted customers by attending to their needs

Handled customers questions and complaints

Organized and designed my given area so it attracts the customers.

Ran cash register

Trained new employees

Education

Education
Aug 2005 - May 2008

Cowley County Community College

Skills

Skills

Computer Software

Child Plus, Room Master

Microsoft Word, Excel, PowerPoint, Spreadsheet, & Outlook

Certifications

Certifications
Jan 2013 - Jan 2016

Defensive Driving

Child Start Transportation
Dec 2012 - Dec 2015

Food Handlers

Department of Health
Apr 2008 - Apr 2008

Customer Service Professional

Wichita Convention & Visitors Bureau