Towfiq Al Hamadah

Towfiq Al Hamadah

Summary

A management professional with 35+ years of exceptional track record in operations management having added proficiency in security and public relations for petrochemical projects

Work History

Work History
2009 - 2011

Project Support & Control Manager

Saudi Aramco

Manifa Projects (SOFCON)

  • Participating heavily in the establishment and the organization of new security force at Manifa construction field
  • Managing and operating security force to safeguard Saudi Aramco Camp and perimeter fence zone (120 square kilometers) with multicultural residents (labors) of approximately 20,000
  • Coordinating safety & emergency control in construction field
2005 - 2009

Supervisor

Saudi Airlines

Baggage Services Department

  • Supervising staff of the department
  • Settle cases between passengers and airport police department
  • Meeting passengers who arrives from outer destinations
  • Translating visa to government immigration
  • Caring of baggage arrival from damage
  • Resolving pilferage case
  • Compensate passengers for damage baggage
1997 - 2004

Supervisor

Saudi Airlines

Customers Relations Department

  • VIP lounges preparation
  • Direct connection airplane passengers operation
  • Special needs caring
  • Supervising staff of the department
  • Settle cases between passengers and airport police department
  • Meeting passengers who arrives from outer destinations
1987 - 1996

Lead Agent - II

Saudi Airlines

Customers Relations Department

  • Taking care of VIP, sick passengers, and prisoners transfer
  • Looking for the safety of aircraft
  • Make necessary announcements
  • Taking care of passengers in case of flights delay
  • Supervising the agents to serve passengers for meals in case of flights delay
  • Check passports for Saudi and expatriates
  • Coordinates issues with security and government immigration
1980 - 1986

Lead Agent - I

Saudi Airlines

Traffic Department

  • Leading agents in tickets counters
  • Provide necessary guidance to agents
  • Resolving passengers problems
  • Coaching and appraisals for employees
  • Other airlines travel handling such as cthy pacific, Singapore Airlines, Pan American and Lufthansa
1978 - 1980

Agent

Saudi Airlines

Traffic Department

  • Clients reception and advice
  • Check-in counter for passengers
  • Traveling documents and preparations check
  • Tickets check-out and client guidance
1976 - 1978

Adviser

Saudi Aramco

Personal Department

  • OOK scholarship regulation and guidelines
  • Promotion and merit increase for staff
  • Employees Benefits evaluation such as transportation allowance, remote area, living, and medical claims
  • Aggreviance handling from employee such as promotion.
  • Interview employees for their claims
1973 - 1975

Operator

Saudi Aramco

Terminal Department

  • Overview on oil export operations
  • Tankers refueling setup at Ras Tanura sea island- North pier
  • Crane operator lifting for flanges connection to oil ships

Education

Education
1977 - Present

TOFEL TEST

TOFEL
Sep 1973 - Jun 1976

Book 7B

Aramco ITC
Sep 1970 - Jun 1973

High school

Dammam High School