Download PDF

Skills

Microsoft Word

Work experience

Oct 2006Present

Tour Guide

Polynesian Adventure Tours

Tour Guide & Hawaiian Naturalist

Currently a tour guide for Norwegian's subsidiary company in Hawaii. Excellent Road Trip to Hana!”State of Hawaii Certified Tour guide CDL/P professional tour driver Narrating & Driving a 25 passenger bus.Maui's signature tour. Leading Hikes and escorting passengers thru State and National Parks.

Look What Passengers say about Tom & his Trip

Reviewed June 9, 2013NEWThe road trip to Hana with Polynesian Tours was amazing. Our tour guide was named Tom. He was very knowledgeable, courteous and very attentive to everyone on the bus. He constantly offered us drinks during our trip.In the morning our first stop was at an ocean site where we got served Hawaiian Coffee, Juice and snacks. We made frequent stops for bathroom breaks. For Lunch we got to eat a delicious Hawaiian meal. We didn't getto swim in the 7 ponds because they were closed due to flooding but theviews and the rest of the trip was amazing! We also got to stop at a winery. The road is quite curvy so I would recommend you take some Dramamine if you suffer from motion sickness. The tour is a little long,it will take up your whole day but well worth it! I will definitely book this attraction again on my next trip to Maui.

Apr 1998May 2005

Argus

Event Management Staff.

Formerly known as D&L Entertainment services security for AFL,NBA,NHL. The Grand Prix of Denver, and numerous concerts,festivals, and other special events at the Pepsi Center, Red Rocks, and Fiddlers Green, and Cu Boulder.Also including Cirque du Solieil. The areas of responsibility includes enforcing safety & security, recruiting, schedulin, Gates, box office  and customer service.

Jun 1998Apr 2001

Eldora Mountain Resort

Food & Beverage Director

Rebuilt food and beverage facilities from ground up, for two lodges including  mountain top dining.Re designed menus and all facilities into current fast serve and grab and go. Managed over 50 personal, developed training manuals and HACCP implemented.

Sep 1983Jun 1998

Executive Chef

Giant Food

Executive Chef

Developed "Prepared Foods Department" in the largest Gourmet catering establishment in the Mid Atlantic region.

Centered around the beltway of metro Washington Dc, this concept was the first of its kind. 4 Star Restaurant quality food served ready to eat or re-heat and serve. all food was prepared on premise. The concept was such a regional hit that it quickly developed up and down the east coast. The training center involved was intense with a rotating staff of 25team members.Time and attendance management were quickly implemented to ensure adequate profits and excellent quality. Preparation scheduling insured Highest quality. HACCP started here.

Education

Jun 1980Present

Ecole Movenpick Hoteliere de Lausanne

The Ecole hôtelière de Lausanne was the first hotel school in the world.Ecole hôtelière de Lausanne was founded over a hundred years ago, in 1893, during the Belle Epoque when Switzerland was experiencing an unprecedented boom in tourism and there was an urgent need for skilled and professional personnel, at every level from management down.

Jun 1977Jun 1980

Culinary Institute of America

Founded in 1946, the CIA is an independent, not-for-profit college offering associate and bachelor's degrees with majors in culinary arts, baking and pastry arts, and culinary science, as well as certificate programs. As the world's premier culinary college, the CIA provides thought leadership in the areas of professional excellence, health & wellness, sustainability, and world cuisines and cultures through research and conferences. The CIA also offers courses for professionals and enthusiasts, as well as consulting services in support of innovation for the foodservice and hospitality industry. The college has campuses in Hyde Park, NY; St. Helena, CA; San Antonio, TX; and Singapore.

References

Julie Bass

Aloha and Mahalo Tom,My March group raved about your Hana tour once again.  You were everyone's favorite driver.  I  heard your name mentioned at least once each day by a different passenger.  You are certainly good at what you do and I'm fortunate to have found you.I shall miss being able to offer the Hana tour now that our itinerary has changed with our next tour in May.  I wish you every success, Tom. Take care and don't hesitate to contact me if I can be of assistance to you.Julie

Adam-Amy Ohio

Tom was nothing short of the most spectacular tour guide we've ever seen. He was so knowledgable and funny it made the Hana trip that much more exciting. We can't say enough great things about Tom! The Road 2 Hana with Tom was the coolest experience of our lives! HIGHLY recommended. Thanks again Tom!

Rita calley

Although I've never been on a real tour...this was absolutely the most amazing tour a person could go on.Tom was informative...knowledgeable and one of the most interesting guide you would meet. I will definitely go on another tour and highly recommend anyone to request Tom.AWESOME TOM.....THANK YOU!!

toas sanchez

−Tom, I must say that the Road to Hana tour was fantastic. You did a great job. Even though it was a somewhat rainy day the views were spectacular. I know that Thelma and Louise finally enjoyed themselves.

Certifications

CPR and First Aid

Red Cross

Hawaiian State Tour Guide

University of Hawaii

Maui Adventure

Secret

TWIC