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Interest

Avid road cyclist and mountain biker

Cooking and baking healthy meals

Hiking with my dogs

Work experience

May 2004Present

Owner

Hynd-Man Services

Submit warranty claims and provide follow-up to ensure maximum return is achieved.

Current with CNH, Kobelco, Krone, Kubot, Linkbelt and New Holland policies and procedures. 

Provide training to dealership personnel as required.

Services provided for variety of implement manufacturers.  

Apr 2000Feb 2004

Warranty Administrator

Equipment Support Services

Consolidated warranty processing procedures for 16 locations. 

Increased warranty recovery rates to 90%.

Implemented a customer notification program offering extended warranties and purchased protection programs.

Education

Sep 2012Present

Bachelor of Science

Boise State University

Currently pursuing a Bachelor's degree in Business Administration. Expected graduation December 2015

Sep 2009Aug 2012

Associate of Science

College of Southern Idaho

Dean's List Fall of 2009 and Spring 2012

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