Tony Jarrett

  • Baltimore, Maryland Area, US Maryland
  • 4437600003
  • justtonyjarrett@gmail.com

Bar & Banquet Manager

Summary

Driven service-minded professional with more than 5 years of experience in all aspects of restaurant operations comprised of both front and back of house operations. Recognized for consistently delivering and leading others in service excellence through proactively anticipating and responding to guest needs. Proven capacity to manage all aspects of business including quality control, purchasing, financial accounting and reporting. Leverages theoretical knowledge in practical situations as evidenced by the successful establishment of own company while attending college. Strengths include communication, service delivery and development and operational management.

Work History

Work History
Oct 2015 - Present

Event Manager

Coastal Hospitality

Baltimore, MD  ● Liasing with clients to ascertain their precise event requirements. ● Working closely with key stakeholders at every level of the business to ensure the effective delivery of events ● Responsible for revenue generation and also encouraging repeat business ● Managing all group rooms and banqueting processes and procedures ● Supervising and coordinating the activities of personnel, vendors, and subcontractors ● Making sure insurance obligations are adhered to

Jul 2015 - Sep 2015

Mixologist

Horseshoe Casino

Guy Fieri's Kitchen & Bar Baltimore, MD ​● Maintained inventory and high levels of cleanliness ● Operated POS system, poured mixed drinks, took payments, waited on guests seated throughout the restaurant, and bussed tables ● Carefully checked identification of all customers to ensure compliance to state alcohol regulations ● Established and maintained business relationships with customers and vendors ● Utilized high energy levels and superior multi-tasking abilities to quickly fill drink orders, plate and deliver food, and wait ● tables during times of high volume ● Skillfully served diplomats, celebrities, and corporate leaders

Jul 2014 - Apr 2015

Bar Manager

Fairfield Inn & Suites at the Inner Harbor

Baltimore, MD ● Planned and arranged promotional programs and advertisement ● Created several new cocktails that became extremely popular with regular bar patrons ● Continually stocked bar with glassware, liquor, ice, garnishes, and other supplies ● Skillfully served diplomats, celebrities, and corporate leaders ● Maintained a courteous and professional demeanor, and demonstrated exemplary social etiquette within a business class hotel including irate customers

Sep 2010 - Jul 2014

Bar Manager

Big Lew's Bar & Grill

Baltimore, MD ● Planned and arranged promotional programs and advertisement ● Created several new cocktails that became extremely popular with regular bar patrons ● Continually stocked bar with glassware, liquor, ice, garnishes, and other supplies  Competently and accurately processed charges, produced bills and collected payments.  Checked and completed financial transactions for other staff members.  Recorded and monitored transactions in MICROS system to ensure delivery of prompt service.  Consistently monitored compliance with health and safety policies and procedures.

Oct 2010 - Apr 2014

Residential Advisor

Cheltenham Youth Facility
Cheltenham, MD- Residential Advisor​ ● Provided supervision and guidance to youth residents while under facility care including observing, mentoring, and interacting with youths, assisting with everyday life skills, and advising them of appropriate alternative behaviors as needed ● Assumed managerial position in the absence of unit manager ● Maintained and cataloged inventory of unit materials ● Trained, assigned, and reviewed the work of lower-level DJS Resident Advisors ● Established continuous comprehensive programming for daily curriculum ● Installed new procedures to improve overall facility safety operations

Education

Education

A.Sc

Allegany College of Maryland

Major: Secondary Education

Concentration: Psychology