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Work History

Feb 2011Present

Systems Administrator

Kalleo Technologies

Provide remote and onsite Managed IT Services for Small and Medium sized businesses.

Support Includes:

  • Network Monitoring
  • Servers
  • Virtualization Migrations
  • IP Telephone Systems
  • Email
  • Workstations
  • End Users
  • Software
  • Printers
Aug 2006Feb 2011

Computer Support Tech

Tech-no-Cure

Provided remote and onsite support to individuals and small businesses.

Services Offered:

Computer Cleanup

Virus & Spyware Removal

Network Setup

Computer Hardware Repair

Custom Built Desktop Computers

Remote Support

Limited Software Support.

Jul 2009Feb 2011

Assistant IT Administrator

Pinckneyville Community Hospital

-Primary Duties include: Maintain and configure switches, access points, web filter, network monitor, and other networking equipment.  

-Other Primary Duties include: help desk and user support.

-Other Duties include: Manage print server, copiers, backups, imaging computers, computer maintenance & repairs, active directory, and other unscheduled tasks.

Jun 2008Aug 2008

Computer Tech

West Kentucky Rural Telephone

Provided on site technical support and phone support to customers for IPTV, DSL, Networks, and PC issues. Developed an abundant skill in troubleshooting. Performed computer maintenance and repairs for customers. Supported some local business networks. Duties ranged from setting up wireless networks, managing sever backups, maintaining a Sonicwall, supporting end-user issues, supporting a server based video surveillance system, and troubleshooting networks.

May 2008May 2008

Temporary Installer

P.O.S. Plus

Performed computer based Point of Sale system installations in large grocery retail stores. Prepared the systems for installation, setup the systems onsite, and tested the functionality.

Aug 2004Aug 2006

Graphic Designer/IT Support

B&G Venegoni Distributing Inc.

-Prepared graphic designs, using CorelDRAW and Photoshop, for advertisement signs

-Maintained a small group of workstations by providing user support, updates, & routine maintenance.

Education

Aug 2006May 2009

Bachelor of Science

Murray State University

Focused on Network Security & Information Assurance

Student Worker at the campus fitness center and at Hart dormitory.

20042006

Associate of Science

Completed Cisco CCNA courses 1-4 & Cisco CCNP course 1-2

Skills

User Support
Information Security
Networking
Computer Clean-up & Repair

References

Dustin Dame

Susan Walker

Randy Venegoni

Susan Staley

Natalie Morgan

LaMarr Baucom

College Information

Honors

2004 WYSE Regional Computer Fundamentals Division 300 1st place Campion & Overal Champion, 2004 WYSE Sectional Computer Fundamentals Division 300 2nd place Campion.

At West Kentucky Telephone, they had a system called "ata-Boys" and "ata-Girls" that were given to employees when a customer called/wrote in to the company and gave a specific employee positive remarks to a supervisor on the employee's work or behavior. I received three "ata-Boys" during my time there for my politeness, patience, and positive attitude.

Software Experiance

Software

VMware, XenServer,Snort, Hogwash, Tripwire, Metasploit, Nessus, ProDiscover, Nmap, Untangle, Nagios, Active Directory, Group Policy Editor, Virtual Box, CPSI System, Exchange 2007, Photoshop CS2, CorelDRAW, Spiceworks, ProDiscover, Nmap, Forensic Toolkit (FTK), TrixBox PBX, Microsoft Word 2010,Microsoft Excel 2010, Microsoft Outlook 2010, Internet Explorer 9, Firefox 4, Chrome 11

Operating Systems

Windows 98/2000/XP/2007, Server 2003/2008, Fedora Core Linux 3/6/8/12/14, CentOS 4, Red Hat Linux 8/9, Ubuntu Linux 6/8/9, SUSE Linux 9, Novell Netware 6.5

Hardware/Equipment Experiance

Cisco ASA 5505 & 5510, Cisco 2600 Routers, Switches, & Access Points, Windows/Linux  Workstations & Servers, Sonicwall, AS/400, Nortel 5650/5500 Switches, HP ProCurve 1800 Switches, Symbol Spectrum24 Access Point,

Interest

Host & Network Security, Information Assurance, PC Repair, Weight Training, Running, Wakeboarding, Paintball, Photography, Graphic Design

Summary

A Telecommunications Systems Management graduate from Murray State University looking for a position in the field of Telecommunications/IT Systems that will utilize the broad array of technical as well as interpersonal skills developed over the years. Enthusiastic, determined, and trainable; ready to do what it takes to complete the task at hand.

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