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Toniqua Hairston

To obtain a job and gain more work experience.

Work experience

May 2014Present

Assistant Manager

PC Printables

  • Solely responsible for at least one larger project and will assist with several others.
  • Familiar with graphic design strategies.
  • Assist with customer service and maintain database of callers for direct mail purposes. 
Feb 2011Jan 2014


Reniqua Davis
  • Look after children not yet of school going age in terms of dressing and bathing.
  •  Encourage social interaction and providing stimulating learning environment.
  • Perform light housekeeping activities such as dusting and cleaning • Tidy play areas and put away toys.

Feb 2007Jan 2008

Customer Service Representative 

Star Tek Enterprise
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
Sep 2006Jan 2007


EToys Direct
  • Stack and pile finished goods into containers.
  • Prepare goods for shipment.
  • Check to ensure containers are damage free.
  • Verify if items pulled out of package are correct.
Mar 2005Dec 2006


KB Toys

• Transported filled orders to and from shipping area.

• Stocked shelves and kept stock clean and in sequence.

• Performed general cleaning duties.

Jun 2003Feb 2005

Assistant Secretary 

Carpe Diem
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals..
  • Complete forms in accordance with company procedures.
  • Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
Sep 2004Jan 2005

Order Assembly

E Toys

• Performed general physical activities in warehouse; loading, unloading, sorting and moving products and materials manually and using material handling equipment.

• Read work orders and received verbal instructions for work assignments.

• Filled and completed order receipts, and assembled orders in shipping containers.

• Transported filled orders to and from shipping area.




  • Ability to work in various work environments, such as stores, warehouses, outside industries, etc., with potential exposure to cold and heat.
  •   Ability to relate information clearly and accurately, verbally and in written form, in a positive manner that yields cooperation.
  • Takes initiative to explore and suggest new approaches that can impact quality.  Maintains a can do attitude, attacks job with passion, demonstrates a sense of urgency and delivers excellent output.

Apr 2000Apr 2001


Dimon Inc
  • Removes stems, off-color tobacco, and foreign material, such as strings, dirt, and paper from tobacco. 
  • Drop pickings into bags attached to conveyor frame.
  • Have good eye and hand coordination.


Aug 2014Present

Associate Degree In Applied Science

Danville Community College


High School Dipolma

George Washington High School


GWAM 55, Excel, Microsoft Office, PowerPoint, Access, Database, Filing, Multi-task, Retail, Customer Service Experience, Warehouse Experience



Data Entry

Central  Virginia Community College 
Jan 2011Jan 2011


Central Virginia Community College


Frances Carter/Professor 


Seka Davis/Manager of PC Printables


Tracy Gray/Director of Virginia Health Partnership