What I do best and love most is leading the design and implementation of performance improvement initiatives that engage employees and drive business results. Having leadership, sales and consulting experience in the Training & Development industry gives me a unique advantage in leading training organizations. With proven skills to connect training with operational objectives, my solutions have been successful in changing behavior, driving revenue and reducing costs. This has boosted the ROI of my initiatives, and can evolve a training department from a cost center to a profit center. I have provided leadership during periods of growth, succeeded through economic downturns and have experience with both Fortune 1000 companies as well as my own sole proprietorship. I bring with me industry best practices with the resourceful implementation of a shoestring budget.
Versatility - Extensive success in a multitude of industries impacting change across all levels of the organization, from C-level execs to front-line staff. As a performance consultant, quickly assimilates when immersed in new environments, with the reputation as the “go-to guy” for solving training and organizational effectiveness issues. Conversational in Spanish.
Bottom Line Focus – Developed processes for the recruitment, development and retention of top talent that reduced advertising budget by 30%, turnover by 23% and saved $207K annually in human capital expenditures. Designed employee engagement survey, resulting in $120K revenue and 98% participation of 18K employees. For manufacturer, helped reduce reportable accidents to zero for 24 months. Compiled best practices for an international market leader contributing to driving sustained brand dominance through high CSI/SSI JD Power scores.
World Class Training – Presented 1,800+ workshops on individual, team, and leadership effectiveness for clients in every state and 5 international sites, earning a 96% Top Box Customer Satisfaction rating.