May 2012 - Present
• Develop an understanding of customers' needs and take actions to ensure that such
needs are met.
• Collaborate with other departments as necessary to meet customer requirements, to
take advantage of sales opportunities or, in the case of shortages, to minimize negative
impacts on a business.
• Explain proposed solutions to customers, management, or other interested parties
through written proposals and oral presentations.
• Support the development of training materials and technical manuals.