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Profile

An energetic, enthusiastic and dynamic person, focused on expanding experience and ultimately adding business value to an employer.

Skills

Organisational Skills: Strong professional ethic, including a high attention to detail, excellent time management, and an ability to work either individually or collectively as part of a team.

Communication Skills: Gained significant exposure and experience working in a corporate environment, having done so since the age of 15 in family's hardware/furniture business. This provided invaluable communication skills when dealing with customers, fellow employees and suppliers across all levels of an organisation.

Teamwork: In all work experience and sporting experience to date, worked extremely well in a team environment.

Professional Experience

May 2007May 2014

Sales Assistant/ Delivery Driver

Topline Currans - Hardware & Furniture 
  • Liaising and advising customers in all areas of sales
  • Delivered customer orders by Truck, Van & Pickup
  • Trained new employees on sales, basic business operations and customer service
  • Empowered to deal with and resolve any customer queries
  • Responsibility for end-of-day cash position and preparation of float for till operatives.
  • Heavily involved in the development of the company's first website
March 2017June 2017

Crew Leader

You Move Me (Vancouver)
  • Leading teams on-site including job site planning, customer interaction and problem solving
    • Prepping Truck with required equipment for the day's move(s)
    • Managing team of movers to ensure moves exceeded customer's expectations
    • Billing customers at the end of each move and collecting payment
    Jul 2013Present

    Co-Founder

    Stove Spare Parts
    • Set up the company in July 2013, selling replacement parts for home heating stoves
    • Developed an E-commerce website (stovespareparts.ie) for the company and implemented Stripe as an alternative payment gateway to PayPal
    • Applied various on-page and off-page SEO techniques to improve the website’s ranking in the search engine results pages
    • Responsible for dealing with customer queries, sales processing and Internet Marketing

    Feb 2016Feb 2017

    Project Manager

    LocalEyes Ltd.
    • Managed the localization of software projects for a large multinational client in the technology industry.
    • Created project plans and schedules based on client-specific requirements.
    • Maintained strong communication with client and translator teams regarding project details and deadlines
    • Managed QA processes to ensure on-time, polished deliverables
    • Documented project processes and regularly suggested improvements for future iterations

    Aug 2014Nov 2015

    Webmaster / Digital Marketer

    Chris Mee Group
    • Developed new mobile friendly websites for the company - www.cmse.ie & www.cmselondon.co.uk
    • Set-up e-commerce functionality on the website allowing customers to book and pay for places on training courses online for the first time in the company's history.
    • Applied SEO techniques to improve rankings in Search Engine Results Pages
    • Increased number of organic hits to the website and optimzed PPC campaigns to ensure max ROI
    • Presented weekly reports on web performance to management

    Education

    20102014

    BSc Business Information Systems

    University College Cork, Co. Cork, Ireland                                  Second Class Honours Degree
    20042010

    Irish Leaving Certificate

    Dungarvan C.B.S, Co. Waterford, Ireland                                                              405/600 Points