Tofi Lakhani

Tofi Lakhani


Analytical IT professional with proven leadership and communication skills.  Broad, hands-on technical knowledge ranging from design, implementation, and maintaining complete high-availability Windows network domains and disaster recovery site, to server room relocations. Strengths include Windows and Exchange migrations, data maintenance and security, strategic planning and application server implementations.


HP & Dell server specialist, LAN/WAN, File and application servers, Storage Arraay, SonicWall Firewalls, Cisco Firewalls, Routers, Hubs and Switches, CSU/DSU, Tape Drives, Network and stand-alone PC's (Desktops and Notebook computers), Apple MacBook Pro, Mac Pro, Video Cards, Mobile devices including Android ICS, iPhones etc,


* Network Design & implementation* Network, TCP/IP, DHCP implementation* Windows Active Directory* Network Hardware Troubleshooting* Penetration Testing using various Linux flavors and tools (eg. Knoppix-STD, Phlak)* Web-page designing & development, Web-site maintenance* Virtualization Infrastructures


Microsoft Exchange upto 2010, IIS, MS SQL Server, Web, E-Mail & FTP servers, Citrix Xen servers, CA ArcServe, CA eTrust, BlackBerry Enterprise Server (BES), DHCP, DNS, WINS, TCP/IP, SMTP,  POP3, Optus FACSys, MS Office 2010 and earlier and 2011 for Mac, Symantec EndPoint & BackupExec, Norton Ghost, Adobe Photoshop CS6, Adobe Illustrator,  Internet Explorer 9 and earlier, FireFox, Chrome, Safari, QuickBooks, Quicken, Stuffit, Toast, Cisco Call Manager, Cisco Unity, VMWare vSphere & vCenter, ESX, Dameware NT Utilities, CDN: Akamai, MAS200

Work experience

Work experience
2008 - Present

Advisor - IT Services


Volunteer Installer, Refurbisher and Advisor* Advising the management commitee as to what technologies to progress with* In charge of CCCP server installs and maintenance; Refurbish donated computer equipment with a standard build* Installing equipment to underserved communities and training in the usage of the same

2009 - Present

Technical Project Manager - NY Region

Dataprise Inc.

* Manage and interface with clients across the New York metropolitan area on a regular basis to ensure quality of technical services and customer satisfaction* Provide strategic consulting to client executive teams based on client strategic objectives, regulatory compliance requirements, and best practices for IT management* Directly manage a team of certified Network Engineers, serving as technical escalation point and day-to-day engineering team manager* Serve as primary engineer chiefly or solely responsible for all aspects of the management and administration of multiple, distributed client networks in the New York metropolitan area* Conduct annual reviews of client networks with regard to stability, security, and efficiency in order to identify opportunities for operations enhancement and cost reductions * Respond to emergency 911 server-down calls* Lead and assist with Active Directory and Microsoft Exchange implementations and migrations* Tapped for technical and sales consultations for ad-hoc and prospective clients.* Perform backup engineer and remote help desk duties as required for the organization to provide quality network management services as a Microsoft Gold and Cisco Premiere Certified Partner.* Install, configure and monitor perimeter security devices.* Listen, observe, and assimilate situational peculiarities (with compound and aggravating factors common) into a rapid yet thorough analysis (often in a foreign and changed environment), and deliver and implement the requisite remedial action to client satisfaction.

2010 - Present


New York Needs You

New York Needs You pairs outstanding first-generation college students with professionals from a variety of industries that serve as their mentors throughout the duration of the 2-year Fellowship program. Mentors are highly accomplished individuals whose success is not merely defined by their professional achievements, but also by their dedication to give back to their communities.

2005 - 2008

Senior Network Engineer / IT Manager

Pokemon USA, Inc.

* Directed the move of the data-center and the corporate headquarters; including server room and cabling design and installation* Designed and managed the installation of a new Cisco Call Manager system (with Unity messaging); maintained functionality* Responsible for hiring and training IT staff for helpdesk and development areas.* Upgraded Exchange 2000 to Exchange 2003; later moved Exchange to a failover, cluster based environment* Upgraded the infrastructure to Windows Server 2003 (from Win2000); Setup automated login script to manage users and PCs* Tightened up the active directory domain security by doing penetration audits and starting up group policies* Managed the main web and 3 email and 2 ftp servers at 3 locations (including the data-center co-loc)* Worked with Akamai (CDN) to give our site 100% uptime * Tested new OS and software on virtual machines using Virtual PC and VMWare

2008 - 2008

IT Services Manager


* Responsible for managing client projects through the entire life cycles* Managed a team of network engineers and directed them to appropriate project tasks* Helped develop internal controls and procedures for client environments to eliminate potential weak areas* Mentored team members with newer clients and technologies

2005 - 2005

Network Consultant

* Created and presented proposal for network infrastructure* Setup Windows 2003 infrastructure, including Active Directory, setup DCs* Setup Exchange 2003 servers and migrated all users email infrastructure from a 3rd party email daemon.* Migrated and consolidated 3 web servers to a single server environment* Setup a Netware/Windows 2003 mixed environments so users can use resources from both networks.* Secured the site with a Cisco PIX firewall and reconfigured the whole IP infrastructure.

2002 - 2005

Senior Network Engineer / IT Manager


* Create and maintain annual IT budget, including all hardware/software purchases and reporting to senior management* Setup a Business Continuity Plan and designed and implemented Disaster Recovery servers at backup office servers in Connecticut* Configured replication of applications, databases and files across WAN* Monitor network servers and services for integrity and functionality* Supported, maintained and upgraded Portia (currently version 6.0, portfolio accounting system)* Setup Active Directory and Windows DNS infrastructure* Upgraded the domain environment from NT4 to Windows Server 2003, including Exchange 2003 Enterprise* Design and implement network environment, setup Cisco PIX firewall for LAN security and Citrix Metaframe XP for remote connectivity via VPN* Setup and monitor a Wide Area Network (WAN) between our 2 offices, which included configuring Cisco routers, PIX firewalls and setting up routing for network packets* Server maintenance and trouble-shooting including software/hardware upgrades and new additional deployments

1998 - 2002

Systems Engineer/Consultant


* Design, plan and implement computer networks* Create and present proposals for network infrastructure* Co-ordinate projects for clients* Perform day-to-day network administration tasks for a multi-platform setup, which included 5 Windows NT file servers, 1 Windows NT Domino server, a SUN UNIX Domino server and a Solaris database test server* Maintain RAS server for users and clients and monitor the Internet access and web-server access on either side of the firewall.* Responsible for disaster recovery tests and procedures * Help our software developers with network assistance, including new software design/development concernsList of Clients includes:--------------------------Carret & Co.:* Design and implement network environment and setup Cisco PIX firewall for LAN security* Migrate the whole network from Novell Netware to Windows NT 4.0* Setup, administered and supported Citrix products, including Meta-frame servers and ICA clients* Defined and implemented system & password policies, user groups & accounts, user rights, shares and permissions* Configured and managed Single, Master and Trusted domain models * Server maintenance and trouble-shooting including software/hardware upgrades and new deployments* Coordinate and maintain third-party financial services, including ADP and CABuckingham Research Group:* Responsible for process improvement with respect to performance bottlenecks, security holes and high system availability* Perform network administration of a 3-server environment (including MS-Exchange and FACSys servers)* Troubleshot even viewer log files, defined backup/recovery procedures, managed software installation & upgrades, researched and deployed new technologies* Coordinate and maintain third-party financial services, including Bear Stearns, Bloomberg etc.* Provided on-going end user support for problem solving and troubleshooting, implementing solutions, applications support, defined local, roaming and mandatory profiles, login scriptsChatfield Dean & Co.:* Designed and implemented aWindows NT 4.0, 6 domain network environment * Installed all network components including server, workstation, hubs, switches, cabling, printers etc. * Implemented TCP/IP, DHCP Server and WINS Server.* Deployed network printers using HP Jet-Direct hardware and software. * System performance monitoring and troubleshooting.* Handled all IT activities in the company such as troubleshooting, repairing, and MIS reports. Network documentation, network enhancement and further development

1994 - 1998

Network Administrator


* Computer Network: Solve network problems and maintain its integrity; trouble-shoot printer problems; maintain remote access service; backups; network wide software/hardware deployment* Software: Train employees on new software packages (MS Office, Windows 95, Photoshop etc.); helpdesk; troubleshoot software glitches and driver upgrades; file conversions between our dual platform network* Hardware: Order, setup & install new equipment; in-charge of upgrading the machines (e.g. memory, hard-drives, ethernet adapters, modems, sound and video cards, CD-roms)* Internet: Maintained the company website and email-boxes; periodically suggested upgrades required to keep up-to-date with current technology





* 3.37 GPA general; 3.43 GPA in Accounting* Dean's List - Fall 1991* Reorganized the Accounts and Finance Society, helping students familiarize themselves with the job * Founded Kappa Delta Rho, fraternity, focusing on community services and social activities



MS Exchange - Implementations & Migrations

Web-server maintenance (expertise in IIS)

Network Design & implementation

Windows Active Directory



VMware Certified Professional vSphere 6 DataCenter Virtualization – VCP6