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E-mail Marketing
Outlook, Mailchimp, some HTML
Miscrosoft Office
Word, Excel, Powerpoint and Outlook
Adobe CS6
Photoshop, InDesign, Illustrator, Acrobat and some Dreamweaver
Social Networking
Social Media Marketing


To continue my career in a challenging position that will utilize my interpersonal skills, marketing and social media experience and, ultimately, provide me with the opportunity for growth and advancement.


Awards and Honors

·Dean’s List, Edinboro University

·Non-Traditional Student Academic Achievement Award for maintaining a GPA of 3.63, Spring 2006, Edinboro University

Related Experience

·Extensive knowledge and skill in Microsoft Office (Excel, PowerPoint, Word and Outlook), Adobe Creative Suite 6 software, MailChimp, Google AdWords, digital brand management

·Organization & Leadership - fundraisers and other events for the Northern Arizona University Men’s Chorale, including events for a 250-member choral union, mentor employees and peers

·Time Management - met all deadlines by utilizing strong organization and time management skills, finding alternative resources when necessary

·Communication Skills - resolved client and team concerns, resulting in positive outcomes with direct communication

·Excellent mathematical skills


·View samples of my photography and graphic design at


·President, Men’s Choir, Northern Arizona University, Flagstaff, Az., 1999-2000

·Assisted in personal growth / educational opportunities summer seminar for blind and deaf elementary students and at-risk secondary students, Northern Arizona University, Flagstaff, Az., 2000

·Extensive travel through North America and Europe

Work experience

Customer Service & Sales Representative

Time Warner Cable
  • Exceeded personal sales goals by 13%
  • Completed training with overall score of 96.8%
  • Meet sales goals by selling core products to new and current customers
  • Run equipment diagnostics and equipment troubleshooting
Aug 2013Present

Social Media Manager

North American Herb & Spice

Develop and implement the organization's social media strategy, including marketing plans that leverage social media outlets. Responsible for development and maintenance of online content that attracts attention and generates interest in the North American Herb & Spice brand. Establish relationships with members of the online community. Work with technical personnel in the development of tools that allow for easy integration with a social network. Responsible for all graphic design and customer service through all social media outlets. Create/design/execute e-mail campaigns to promote brand and educate public on company, industry and media updates. Research for internal and public publications. Write press releases detailing company advancements.• Built entire integrated social media marketing campaign; content strategy, campaign executions, web analytics and SEO• Manage, create, proof read and edit content and design for digital platforms including Facebook, Twitter and Google+; update website and blog content, customer service for all digital platforms• Monitor social media trends and competitors to optimize campaign effectiveness• Research new marketing avenues and act as liason for new partnerships• Determine digital budget allocations using social analytics and conversion tracking• Increased Facebook fan base from 0 to over 4,000 in 6 months• Create, design and execute e-mail campaigns

May 2010Jun 2012

Marketing Consultant/Account Manager

Local Edge
  • Exceeded personal internet sales goal by 10%, 2011
  • Analyze marketing data monthly to maximize ROI for numerous clients
  • Management and support of 100 web-based marketing campaigns
  • Set up, maintain and analyze client social media, search engine and e-mail campaigns
  • Build lasting relationships with business owners, give PowerPoint presentations, budget reviews and advertising strategies while maintaining confidentiality
  • Exercise negotiating skills with new and current clients to exceed sales goals
Feb 2011Jul 2011

Freelance Graphic Designer

Erie's Last Call
  • Create design concepts and graphic images for magazine logo
  • Demonstrate abilities using software including Adobe InDesign, Photoshop and Illustrator on PC and MAC platforms
  • Assist in magazine development and implementation, including marketing, ad design and editing; design and execute monthly layouts


Aug 2004May 2006


Edinboro University of Pennsylvania
Aug 1998May 2001


Northern Arizona University


Brian Bohrer

Josh Antonik