Strong Communication Skills
Delivering Profitable P&L Results
Lead large complex customer service region through effective leadership and development of Field Service Representatives. Creating an environment to achieve ultimate customer loyalty. Providing strong leadership in setting and realizing assigned goals in the profitable installation, maintenance & repair, and growth of GE Healthcare products and service contract base.
GE Energy, Schenectady, NY2010- present
GE is one of the world's leading wind turbine suppliers. With over 15,000 wind turbine installations worldwide comprising more than 218 million operating hours and 127,000 GWh of energy produced. Current product portfolio includes wind turbines with rated capacities ranging from 1.5 to 4.0 megawatts and support services including operation and maintenance.
Recruited to expand GE’s Wind Services Sales presence in Ontario and Western Canada, and lead aggressive profitable growth plan with installed base and new large scale wind projects.
Worldwide manufacturing support and industrial services partner offering a full range of services from technical cleaning to operating sub-assembly production modules. Subsidiary of Voith Industrial Services employing more than 37,000 people, with an annual turnover in excess of € 4.1 billon. www.premiermss.com
Recruited to expand the Canadian market and open formal regional offices in Canada growing to 300 FTE’s and $27 million in sales. Responsible for Canadian business development, marketing, and corporate administration.
“Todd demonstrated his technical and analytical abilities as a critical player in acquiring new business with new customers.”Jerri Hall - Vice President, People Services, Premier Manufacturing Support Services (a Voith Industrial Company)
World leader in molten metal injection technologies manufacturing flash-free, high-precision components and component assemblies for hundreds of applications, including automotive, industrial controls, appliances, electronic components, power tools, computers and much more. Employed as many as 650 with annual sales of $100 million, and 5 locations serving an international market. www.fishercast.com
Consistently promoted with increasing responsibilities as a key member of the organizational strategic planning team preparing corporate business plans. Supervising as many as 175 reports and managing operating budgets up to $41 million.
“Todd welcomes leadership opportunities and rises to the challenge.”Mark Robinson, P. Eng. – Former General Manager, Canadian Casting Operations; FisherCast Global
“Todd took a territory which had significant turnover in sales staff and unsatisfied customers to one of FisherCast Global’s best run territories.”Bob Espey, Former VP Sales and Marketing, FisherCast Global Corp.
Update Oct 2010: Achieved professional designation of Certified Mechanical Engineering Technologist (C.E.T.) as recognized by the Institute of Engineering Technology of Ontario (IETO) and Ontario Association of Certified Engineering Technicians and Technologists (O.A.C.E.T.T.). C.E.T. I have completed a four year Ministry of Skills Development Mechanical Design Apprenticeship (1990).
NEXT GENERATION VISION
BUILT ON LEADERSHIP, BROAD PERSPECTIVE, AND PERFORMANCE EXCELLENCE
A game changing professional with a diverse background and broad-based expertise leading global operations. Impressive strategist who deploys creative initiatives for brand management, innovative product development, improved profit margins, and manufacturing excellence. More than fifteen years of exceptional results leading sales and operational teams with budgets up to $30 million. Directed a team of 175 skilled trades in precision manufacturing with award winning results. Exceptionally effective technical and strategic selling skills and the talent to create value and close complex sales. Strategic labor planning skills for outsourcing production support functions and achieving aggressive cost reduction targets. Polished and professional image with the interpersonal skills to build strong relationships with multi-million dollar clients. Bottom line contribution with outstanding work ethic, resilience, and passion.
Leadership, Broad Perspective, and Performance ExcellenceDirects activities to ensure client satisfaction and the achievement of goals
SITUATION:Invited to take on an additional role responsible for the Program Management of a critical account experiencing stagnation, an increase in customer complaints, and high Days Sales Outstanding (DSO).
ACTION:Developed relationships with key decision makers gaining a better understanding of their business and the product components required. Acted as the central point of contact liaising between the firms with monthly meetings. Focused on commercial and technical issues, while directing cost savings through new designs. RESULTS:Achieved $2.2M in sales growth in less than one year. Reduced DSO to 55 days. Cleared all outstanding invoices, improved tooling delivery, and implemented cost saving design improvements. Regained customer confidence and future business.