Summary

Innovative, pro-active, and accomplished; an entrepreneurial and results-driven business professional known as a strategic critical thinker with outstanding analytical and problem-solving skills, strong operational experience, attention to detail, and a demonstrated ability to lead and manage teams.

 Areas of Expertise:     

  • Cross-Functional Management and Team Building
  • Managing and Directing Technical Projects
  • Managing Project Leads on Strategic Accounts
  • Business Process Mapping and Process Re-Engineering
  • Strategic Planning and Troubleshooting
  • Communications and Training
  • Translating Complex Technical Information into Easy to Understand Concepts for Adult Learners

Todd is an advocate of continuous learning with over 17 years experience providing learning solutions aimed at improving human performance and subscribes to the belief that at the root of any learning success is the ability to know what we don't know (or at least a willingness to admit that we can't and probably don't know everything) and persevere to overcome the fear of change.Direct Chicago-based operations and client engagements for a training, consulting, and communications company providing a wide range of services including educational and performance improvement program design & development, program conversion to web-based, instructor-led, virtual classroom, CD/DVD, and mobile device delivery, organizational development initiatives, corporate universities, and professional certifications in safety, quality, and employee involvement, and corporate work/life and concierge services. Founder of home improvement company specializing in the design and construction of custom kitchens, baths, and basements and offering the unique service of personal coaches for home project training and guidance for DIY-minded homeowners. Manager of Midwest operations for a global professional services and software company focused on development, implementation, and support services in the areas of Performance Solutions, Enterprise Learning, and Applied Technologies. Roles spanning Sr. Training consultant, Certified Project Manager, Project Director, and regional operations management. Directed and managed numerous multi million dollar projects and large project teams.National training coordinator for a leading full-service, casual dining restaurant concept operating more than 80 company and franchised locations worldwide. Responsible for management and hourly personnel training, site operations, and health code compliance.

Work History

Work History
2009 - Present

Owner/Independent Consultant

TML Consulting
  • Consult for client learning & organizational development initiatives.
  • Responsible for the creation, coaching, management, and execution of global/domestic human performance solutions, inclusive of, but not limited to:
  • Process methodologies for sustainable, consistent, standardized, and efficient project management, performance, design/development, document management, and deployment
  • Global/localized client-specific blended training, translation, EPSS, and deployment strategies
  • SAP global/domestic learning, data, and deployment
  • Six Sigma facilitator support
  • Sales, leadership, and management training
  • InfoPak/uPerform author/admin training, implementation, and EPSS strategy
2006 - 2009

President & Owner

Todd's Home Design, Inc.
  • Founder of a start up home improvement business providing design and construction of custom kitchens, bathrooms, basements, and project coaching and training for do-it-yourself minded homeowners
  • Management of administrative/financial/accounting functions, purchasing, inventory control, product/service supplier relations, sales and marketing activities
  • Successful management of more than 70 residential remodeling projects, inclusive of project budgets, material sourcing, staff, contracted labor, and schedules
2008 - 2009

Manager, Client Relations/Project Accounts, Project Director T&D

  • Responsible for Midwestern business operations for training services, inclusive of operations oversight, training project direction and management, talent management/acquisition, and creating and maintaining client relationships.
  • Managed key client relationships with True Value, W.W. Grainger, Baxter, BP, Plitt Seafood, Otavala, Chicago Learning Leaders Exchange, and Abbott Laboratories.
  • Developed annual budget inputs and marketing plans that included expected revenue and cost targets as well as sales-by-client inputs by service offering.
  • Responsible for crafting learning & development solutions to meet customer needs in Human Performance
  • Preparation and management of financial forecasts, budgets, resource utilization
  • Review technical performance and leadership efforts and provide on-going performance feedback in support of employee development
  • Review project performance indicators and conduct special reviews on identified projects
  • Project direction and strategic consulting for multiple simultaneous client engagements
  • Development of project management methodology, coaching, and certification of project management candidates on PM methodologies
  • Responsible for client prospecting, relationship building, qualifying opportunities, proposal management, sales presentations, closing activities, and referral generation for solutions focused on human performance improvement including, LMS, eLearning, classroom training, and performance support.
2000 - 2007

Manager Midwest Operations/Project Director/Certified Project Manager/Senior Training Consultant

RWD Technologies

Manager, Midwest Operations

  • Led the team responsible for hiring and managing RWD's Chicago Office.
  • Coordinated business development and project execution activities for all Chicago-based projects.
  • Charged with the day-to-day management of Chicago-based resources as well as the coordination of strategic partner activities.
  • Developed annual budget inputs and marketing plans that included expected revenue and cost targets as well as sales-by-client inputs by service offering.
  • Provided operations and project leadership for over $10,000,000+ in Chicago-based revenue for the office between 2003 and 2007.
  • Provided bi-monthly forecasting, staffing, and budget inputs during weekly/monthly management meetings.
  • Monitored project performance indicators to ensure all Midwest projects were running within the required project tolerances.
  • Trained all Chicago-based Project Managers and Project Directors in RWD's project management methodology.
  • Coordinated business development activities with SAP's Midwest Consumer Products, Manufacturing, Service, and Public Sector Account Managers.
  • Managed key client relationships with S.C. Johnson, W.W. Grainger, Solutia, Abbott Laboratories, Goodyear, Tellabs, Scott's, B.P., Tenneco, and PepsiCo.
  • Experience presenting to and working with C-level customers to craft solutions and present findings.
  • Company-wide trainer for RWD's project management and development methodologies.
  • Prospected, marketed, negotiated, and closed professional services and product contracts with Fortune 1,000 companies that resulted in multiple long-term projects. Contracts ranged from $15,000 to $5,000,000+.

Project Director

  • Responsible for the successful planning, staffing, solution creation and development of projects in the Midwest region. In RWD's engagement model, Project Directors manage project managers and are solely responsible for all financial and operational functions of a project including profitability, client satisfaction and the identification of follow-on opportunities. Project Directors are responsible for the mentoring and development of RWD's Project Managers as well as ensuring they complete the rigorous 1-year project management certification process and oral board.
  • Managed multiple projects over the course of 7 years utilizing a standard project management methodology. All projects were delivered on time, within budget, and met corporate gross profit goals. Experienced in delivering quality solutions that exceed customer expectations.
  • Managed project teams of 2 to 20+ that included both internal and client resources. These engagements often led to opportunities to expand our service offering into areas outside of our original scope. Over 80% of my customers have requested additional services.
  • Served on Corporate Project Management Council. The PM Council is tasked with mentoring project managers by providing the skills, knowledge, and tools to effectively manage projects in an efficient, high quality, and profitable manner.
  • Maintained key client relationships, allowing RWD to become the preferred solution provider for all process improvement and human performance consulting engagements.
  • Routinely directed the Midwest's largest revenue generating projects that typically result in multi-year highly profitable engagements.
  • Directed up to thirteen projects simultaneously across the Midwest, including project team coordination, client satisfaction, solution development, and gross profit goals.
  • Managed the technical aspects of all Chicago-based ERP projects. Responsibilities included designing, developing and delivering solutions in SAP, PeopleSoft, and other ERP or software systems. Implemented solutions that include assessments, prototypes and final deliverables for Navigation, MM, PP, WM, FI/CO, HR, PS, APO, SD, and other system modules. Worked closely with client's C-level managers, IT directors, business owners, HR, accountants, warehouse personnel, and other system users to develop and deploy these strategies.
  • Tasked with providing Project Director support for the toughest projects and was well known for my ability to quickly fix projects in peril.
  • Recognized solution expert for ERP assessments, performance support systems, eLearning, process improvement and definition, and project management. These skills have been applied to multiple industries that include consumer products, manufacturing, automotive, pharmaceutical, finance, petro-chemical, education, and government/public sector.
1998 - 1999

Internal Controls Analyst

Procter & Gamble
  • Audited internal controls, contract compliance, and company financials inclusive of executive expense reporting, vendor raw material price indices compliance, plant operations, policies, and procedures, and site security policy adherence
  • Created risk models to direct audit efforts of company licensing agreements, joint ventures, and acquisitions
  • Developed Center of Expertise (CoE) model for Internal Controls division
  • Liaison for North American and Latin American Legal divisions in the analysis of active and in-process agreements
1992 - 1997

National Training Coordinator/General Manager/Assistant General Manager

Damon's International
  • Led corporate and franchisee new site opening operations
  • Improved productivity and morale by initiating systems for accountability and by instituting effective training programs
  • Coordinated and directed management training, site-specific marketing/advertising, and vendor selection
  • Cost center management, accountable for budgeting, cost control, payroll, general accounting, and full profit and loss
  • Recruited, hired, supervised, scheduled, and managed staff of 100+ employees
  • Trained staff per local health code ordinances
  • Directed enhanced customer service and increased profits through suggestive selling
  • Managed customer relationships and satisfaction
  • Directed POS system selection and implementation

Education

Education

Bachelor of Business Administration

University of Cincinnati College of Business

Zoology

The Ohio State University