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Work experience

Jul 2008Jan 2013

Chief Executive Officer

Silverstein Eye Centers, PC

Visionary leader with a practical perspective and solid experience; takes personal ownership attitude in leading operations and brings out the best in diverse personalities to move business forward. Currently holds CEO and CFO responsibilities.

Uses multi-disciplinary knowledge/skills to search out new sources of revenue to increase market share. Grew operational revenue 2.2% first year though economically-sensitive sales volumes dropped 45%; reduced overall overhead by 3%.

Invented a customer flow template to immediately save 2 FTE and increase productivity by 20% first year and an additional 7% second year. Brought client scheduling in-house, saving $32K annually.

Updated equipment to make $24K more annually. Saved company $130K by smart equipment purchases, saving 87% off retail.

Reversed the hemorrhaging of revenue, increasing monthly sales by 50% vs. prior year. Achieved overhead reduction in 2011 to allow for a 20% increase in ownership compensation during a flat revenue period in a significantly down market.

Took risk to switch marketing vendors, saving $380K and initiating a campaign that sold a year’s worth of service within 1 week.

Instituted sales bonus, escalating sales of key service by 100% within 30 days and adding $180K annual incremental revenue.

Negotiated new insurance policies to save 28% a year.

Turned around underperforming operation within 24 months; saved $10K annually within the first 2 weeks of employment. Updated billing policy, slashing 90+ day AR from 19% to 9%.

19952008

Administrator

OrthoKC

While President of national association board, created succession plan and updated brand to catapult interest and reputation, boosting vendor participation at conferences from $90K to $300K and skyrocketing sponsorships up to 10-fold.

Consolidated redundant staff duties to save nearly a full FTE and $45K+ annually.

Saved company/ Principals 6.2% each through keen succession planning.

Identified operational inefficiency in major department and implemented change procedures, new equipment and remodeling that increased patient throughput of the department by over 40%.

19901995

Director of Administrative Services

Comprehensive Mental Health Services

Manager of all non-clinical functional areas:  Accounting, Billing, Payroll, Information Technology, Support Staff, Plant/ Fleet Management with the exception of Human Resources.

Set up protocols and restrictions to prevent overuse of contract revenues that were causing company deficits in excess of $250K. Company benefited with 4 straight years of positive cash flows. 

Kept benefit programs and services open that would have closed without significant financial, operational and budgetary leadership. 

Education

19931997

MBA

University of Kansas Graduate School of Business
19851989

BA

MidAmerican Nazarene University

Graduated Magna Cum Laude.

Leadership & Associations

2000-2006: Board of Directors, American Association of Orthepedic Executives

           2005: President, American Association of Orthopedic Executives

2004-2006: Health Policy Comittee Member, American Academy of Orthopaedic Surgeons (AAOS)

1994-1995: President, Missouri Coalition of Community Health Centers

Published Articles

Summary

Chief Operating Officer

Published Author • Entrepreneurial Skill Set • Strong Financial Acumen

Considered a National Authority Margin Expansion • Multi-Site Operations • Board Experience

Strategy to Action • Budget Administration 

Having career Operational responsibility for $25.5M in P&L and $6.5M in capital, my specialty is successfully stewarding mid-size businesses through succession and other sweeping changes with honesty, open communication and gaining trust at all organizational levels. In addition, I have compelling experience in financial management and Controllership. When added to my hands-on experience with Business Development, Marketing, process improvement and performance management, this has proven to be a powerful combination for nearly two decades. I have built an award-winning regional reputation on my ability to transform struggling businesses into thriving operations within short timeframes. I have succeeded through strong operational controls, industry best practices and strategic moves toward long-term growth. More importantly, I have consistently brought both a market-driven focus and tactical direction to the Operations I have led, resulting in fantastic organizational evolution. If your company is positioned for growth and you need the right leadership to take you to the next level, let’s have a conversation about how my talents can realize your plans.  

             Executive Leadership with Impressive Results

             Consistent Success in Growing Revenues

             Remarkable Record of Cost Control & Financial Turnarounds

Key Skills:Natural leader/decision maker • Calculated risk taker • Extremely patient while maintaining urgency • Active listener • Effective mentor to Senior Management • Inspires new thinking • Highly adaptable to a variety of industries • Simplifies complex problems & easily communicates technical & financial concepts to all levels of the organization.

Certifications

1991Present

Certified Public Accountant (CPA)

National Association of State Boards of Accountancy (NASBA)