Dynamic multi-unit retail leader with 15+ years of proven achievement driving sales and operational results. Root cause problem solver with the unique ability to utilize associate and customer perspective to develop winning solutions.
- Training & development of multi-unit and store leaders to better serve customers and increase revenue.
- Retail sales development through pristine merchandising and in-depth associate skill training.
- Leading new retail store recruiting, set-up and grand opening processes.
- Change management; Operational SOP implementation.
- P&L management & SG&A expense/shrink reduction.
Respected for the ability to attain results through a high level of engagement and focus on the front line associates.