Tax Specialist/ Withholding Review
New York Department of Taxation and Finance
Tax Specialist in the Tax Payer Call Center answering caller inquiries pertaining to completing their annual personal income tax return.
- Clarified instructions, policies, calculations and tables, proper forms and submission proceedures.
- Answer calls regarding status of their tax return processing, tax refund, explanations of adjustments to return or bills, status of tax audit.
- Also on the WIthholding/Payroll line assisting Payroll Officers with questions pertaining to Employer Payroll withholding responsibilities and compliance, Wage Reporting and New Work Hires.