Skills

Skills

Applications

  • Microsoft Office (Word, Excel, Outlook, PowerPoint, Acces, VISIO)
  • MS Office 2007, 2010, and 365.
  • Computer OS:  Windows 7,8, Vista, Mac OS X, and Linux.

Webmaster

  • Programing Languages: HTML, CSS, JavaScript, PHP, and Perl.
  • Content Mangement: WordPress
  • Social Media: Facebook, LinkedIn, Twitter, Tumblr, and Flickr.
  • Adobe: Flash and Dreamweaver
  • SEO:  Google+, Google Webmaster Tools, Page Ranking
  • On Pages Opyimization

Work History

Work History
Apr 2015 - May 2015

Community Specialist

Akorbi

As a Community Specialist on site at Google with Akorbi , I was responsible for the following:

  • Creating content to educate users. Answer user questions of various technologies such as IOS and android mobile devices and desktops.
  • Engage people to communicate in online community forums.
  • Assist teams with popular trending top issues for each forum.
  • Troubleshoot and identify user information such as bugs, and computer/mobile device related issues. Assist users with HTML and CSS.
  • Processing user abuse, language, suggestions, and comments.
Apr 2014 - Apr 2015

QA TAG Specialist

Lattude 36

While working on site at Facebook, I am responsible for various task including the following:

  • Documented, Identified, and remove foreign and offensive words using Bing, Google, and Facebook search.
  • Worked with blue jeans and cisco VPN software.
  • Conducted informal reviews, classifications of keywords into taxonomy/buckets of keywords with quality team.
  • Assisted Engineers in maintaining and improving taxonomies. Worked closely with engineers to provide feedback on Facebook advertising tool.
  • Developed and design an ad for nonprofit organization on cerebral palsy.
  • Kept track of the nonprofit organization ad through Facebook advertising tool.
  • Helped coworkers to find answers they needed when it came to printing, and using Excel.
Jun 2011 - May 2014

Search Engine Optimization Analyst

Unique Impressions
  • Developed and designed client wedding websites, and wedding blogs.
  • Developed content strategy for promoting client websites usin social media.
  • Analyzed client traffic using MySQL.
  • Handled multiple projects.
  • Used WordPress to maintain company website.
  • Develop off line page optimization using Blogs, RSS Feeds, and product reviews.
  • Review traffic reports using bing, and Google analytics
  • Wrote FAQ, brochures,  Training Guide, and simple news letters.
Apr 2005 - May 2011

Operations Specialist

SV Tutorial Center
  • Managed daily tasks and wekly meetings
  • As an HR admin, I was responsible for the following:
    • Researched new candidates using LinkedIn, care, and social media.
    • Wrote how-to documents, Training manuals, news letters, FAQ's, and style guides.
    • Managed Billing and payroll.
    • Handled customer complaints
  • As an IT technician, I was responsible for the following:
    • developmented, designed,  and implemented company website.
    • Desktop suport via email and phone.
    • Used robot.txt for better page rankng
    • Trained staff members with new technology
    • Developed surveys for customer feedback.
    • Managed community forums.
    • Engaged students with best practices in forums.

Education

Education

MA OMMA emphasis Human Resources

Ashford University

MA Education emphasis teaching with technology

Ashford University

BA Communicatin Studies

Ashford University