Telisha Neal

Telisha Neal

Objective

    I am a highly motivated team player, seeking to contribute my organizational, customer service, and leadership skills to any business organization. I am willing to learn all of the required aspects of the position, with possibilities for advancement.

Work History

Work History
Nov 2007 - Nov 2008

Hostess/Cashier

Emerald Queen Casino

Restaurant/Hospitality

Giving/Receiving correct change

Customer Service

Apr 2007 - Jun 2007

Caregiver

Cascade Park Vista Assisted Living Community

Assisting residents with daily needs such as waking, bathing, dressing, hygiene, minor housekeeping, etc.

Aug 2006 - Dec 2006

Cashier

Jack In The Box

Customer Service

Giving/Receiving correct change

Jan 2000 - Dec 2006

Caregiver

Jewel Senior Manor Adult Family Home

Assist residents with daily needs

Book keeping

Appointment Scheduler

Cook

Create/Update Emergency Evacuation Plans

ETC.

Apr 2004 - Dec 2004

Cashier

Dollar General

Customer Service

Stocking Shelves

Unloading Trucks

Giving/Receiving correct change

Education

Education
Jan 2009 - Present

Associate of Applied Science

Kaplan University

Full-Time Online Student

Jul 2003 - Aug 2003

N/A

Apr 2002 - Apr 2002

N/A

Skills

Skills

Computer/WPM

Microsoft Office 2007   - Word - Outlook - Powerpoint   Internet Navigation   - Email  - Search Engines - Website Navigation - Etc.   WPM: 45 - 50    

Cash Register

All cash registers serve the same purpose, but some have different functions. I have experienced two different types of register, and  willing to learn the use of any  new equipment.

Communication

It is very important to know how to communicate properly with others, no matter what environment or job you are performng. Communication is the critical key to all personal and business relationships.

Customer Service

1. Always maintain a positive attitude 2. Always treat the customer with dignity and respect 3. Listen 4. Always speak in a courteous/polite tone 5. Always wear a smile   THE CUSTOMER IS ALWAYS RIGHT!

Certifications

Certifications
Dec 2008 - Jan 2013

Class 12 Mixologist Permit

Washington State Liqour Control Board
Apr 2012

BLS CPR/AED

Department of L&I Division of Industrial Safety and Health
Jan 2008 - Dec 2010

TiPS Gaming

TiPS
Nov 2009

Food Worker Card

Tacoma-Pierce County Health Department

References

References

Marilyn Brown

Crystal Ghali

Peer/Professional

Amber Davis

Peer/Professional