Cyber Systems Operations
US Air Force Reserves
Performs system resource management, manages system accounts, performs system-wide backups and data recovery, and load and capacity planning and management. Administers: classified and unclassified message traffic via electronic mail systems, database operations, implements conversions, and investigates problems in database environment. Ensures continuing systems operability by providing ongoing optimization and problem solving support. Applies computer security policies to safeguard systems and information. Categorizes, isolates, and resolves system problems. Performs fault isolation by validating, isolating, correcting faults, and verifying service restoral with customers. Processes, documents and coordinates resolution of trouble calls from lower support echelons. Processes scheduled and authorized outages. Submits outage reports in response to unscheduled outages.