TMG Management, a leasing office established in 1999, specializes in renting apartments throughout Chicago’s North Side. The company began with a single building and has since expanded to 29 residential and commercial properties. TMG Management operates with the central goals of providing attractive, functional residences in quality neighborhoods and creating an attentive, friendly environment in the property management office. The property managers at TMG track their service quality through yearly tenant satisfaction surveys. The staff members make concerted efforts to maintain positive relationships with all tenants, endeavoring to increase the company's percentage of lease renewals each year. TMG Management takes pride in its fast, easy rental process. The office approves many tenant applications the same day it receives them, and the rental agents increase convenience by driving prospective tenants to different available properties. The company also offers various incentive programs, including a $300 rent credit reward for tenants who bring in successful referrals. The tenant services at TMG include 24-hour emergency maintenance, and the maintenance team makes a general practice of responding to all other service requests within 48 hours. Under new management as of 2011, TMG has made considerable strides in customer satisfaction according to direct feedback, surveys, and online rating sites. Tenants and previous renters report speedy responses to maintenance requests, excellent professionalism, and general efforts from property managers to transcend expectations and accommodate tenants' needs. Renters additionally report clean, well-kept common areas, quiet neighbors, and honesty in their interactions with the company's agents and staff. For a list of available properties and contact information, please visit www.tmgmanagementchicago.com.