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Experienced Information Technology Professional seeks System Administrator / IT Support position. Future employer will benefit from my 10 years of IT experience in roles where I installed and supported Hardware, Operating Systems, Email Clients and Servers, as well as implementing new software solutions both internally and as a consultant.

Work experience

IT Consultant / Software Support

Project Team Solutions Inc.

Tier 1 Support for Meridian Construction Project Management products: Prolog Manager and Prolog Website

Tier 2 Internal and Customer IT System Administrator / Consultant / Auditor / New Technologies Implementation

Managed Hosting Administrator; Colocation Center Tape Backups and relocation

Website Implementation and Administration on Microsoft Office Sharepoint Server 2007, Wiki, and forum

Other technologies used:Adenium Systems (PDM, DFS); Active Directory; Cisco Phone System; Citrix; Microsoft Dynamics, MS Office, Citrix, Win2003 SBS, SQL, Terminal Services, Outlook/OWA, Exchange Server, MS Virtual Server, Internet Info Services (IIS), ActiveX, FTP, VPN, GoToMeeting, PDA's; CRM Utilized:

System/Network Administrator

Applied Intelligence Group – Answerware

Windows Server 2003 Administration- Operating System Installation, Updates, Active Directory Management

Windows Exchange Server 2003 & 2007; LAN/WLAN Networking involving TCP/IP, DHCP, DNS, Firewalls;

End User Help Desk and Desktop Support; IT Asset Management; Hardware Upgrades, Maintenance and Troubleshooting;

N-Able Network Monitoring; GFI Languard; Symantec AntiVirus and Backup Exec; BlackBerry Enterprise Server; BlackBerry Handhelds; Palm Treo Handhelds; PGP Encryption Key Administrator; Multiple Phone Systems


Bachelor of Science

Southern Illinois University - Carbondale

The Electronic Systems Technologies 4 year Bachelor of Science degree program prepares students for careers requiring knowledge of technology and applied electronics. The Electronics Management Specialization adds a strong blend of technical and managerial skills.