Age: 38

Race: Chinese 

Nationality: Malaysian 

Sex: Male 

Languages: English/Chinese/Minimal Malay

Operating System (OS)

Windows XP, Windows 8, Mac OSX, Mac iOS, Linux Ubuntu.

Work environment basic server users administration:

Windows Server 2002, Linux CentOS Server


2002   University of Portsmouth - Singapore - B.Sc. In IT

Graduated Diploma in Computer Studies (Ngee Ann Polytechnic)GCE ‘O’ & ‘A” Levels, CELPT (English Proficiency Test)


Familiar with general IT and computers which may serve as a tool or means of knowledge and network access. Looking to bridge communication and build conducive and  harmonized environment, mutual understanding and team support. Willing to undertake appropriate training and upgrades.

*Some IT related jobs listed in work history.

Work experience

Work experience
Mar 2013 - May 2013

System Support

Ingenious Business Software

Support Accounting Software e.g. UBS and Autocount, support calls with various wide range of queries including basic usage, installation, license-related, report customization, software settings and troubleshooting, accounting related queries.

Apr 2011 - Jun 2012

IT Executive

ATA Industrial (M) Sdn Bhd

Experience in  server administration, installation, troubleshoot or monitor in-house systems consisting of Windows servers 2000 & 2003 and over  two hundred users or computers  using MS Office, MS Outlook, Kaspersky Anti Virus. Maintain computer systems network - RJ45 Cable clamping, troubleshoot and administrate  Zyxel Firewall and Internet Access, Entry Pass Door Access Systems administration and updates, Wireless Linksys Acess Point administration and Long Distance EnGenius Wireless troubleshooting, AverMedia AverDigi Digital Video Surveillance System CCTV system administration, Ricoh Photocopier Printing and Scanning Setup, Phone network troubleshooting, IT and ISO-related documentation.

1997 - 2002

Network/System Engineer

Multinational/Regional/Local IT Companies

On-site/Remote Servers Farm and Networks support.

Accumulated experience and support in networking environment in various companies - Cisco Routers, Switches, Wireless devices - 7500/5500/2950/3500 Series, WAN & LAN, Network monitoring and Troubleshooting,  Configurations - ATM PVCs/Frame Relays, Setup , High Redundancies, Backup, Emergency Recovery, Projects feasibility studies, Initial implementation testing & delivery and support  upgrades. Pre-Sales Quotation, New Project Proposal, and Post Sales Maintenance and Service Level Agreement Responsibilities, Resolve Call Centre Reported Network Issues.

Customers include different huge multinational companies.

Programming experience - Developed HR Recruitment IT system with search capabilities with Visual Basics.



B.Sc. In IT

University of Portsmouth

Distance Learning Programme



Accounting Software

Some knowledge in accounting software support e.g. UBS and Autocount.  

Pre-Sales / Project Prposals / Projects Management

Experience projects management with drafting of proposals, pre-sales, pricing & feasibility study to post implementation maintenance.

Systems/Network Setup & Support

Experience with Servers, Desktops, Cisco Routers and Switches Configuration with Redundancy failover, Backups/Recovery and Support


Campus Days learnt different programming languages, VB, COBOL, assembly, java, C & C++, SQL, linux. Have working experience with Visual Basics.  Previously wrote a internal Candidate or Job Search program for a recruitment company. Learned Ruby Programming. PHP.    

Macintosh, Linux, Windows & XP user

Home Mac, Linux, Windows & XP System. For more information on Learn and Use Linux, please visit http://goowealth.wordpress.com

Driving License


Dec 2012 - Present

Microsoft Exchange Server 2010: Administration

VTC Online University
Jan 2013 - Present

Microsoft Windows Server 2008

VTC Online University
Jan 2013 - Present

Unix System Administration Essentials

VTC Online University
May 2013 - Present


Sep 2009 - Oct 2009

Certificate of Honor

2002 - 2004


Jan 2001 - Jan 2004


Cisco Systems



KW Lim