Work History

Work History

Special Bids RPQ SME - Special Bids Operation Team


ØDetermined Request for Price Quotation (RPQ) requirements for System x products.

ØCollected and documented project requirements for various stakeholders.

ØCollaborated with sales, marketing, development, engineering, and manufacturing to ensure RPQ content was buildable and deliverable to the customer.

ØDevised monthly reports and presentations utilizing MS word, Excel and PowerPoint.

ØPartook in the development of processes for new requirements such as UAT testing.

ØProvided on-going global training for RPQ team in Bratislava.

ØConfigured validation of IBM servers for large clients in the US, Canada and Europe through custom model fact sheets.

ØPartnered with customers in US, Asia Pacific, Latin America, and Europe to determine

IBM workstations and Server requirements for SystemX division.

ØConfigured Bill of Materials (BOM) to make sure Engineering Changes (ECs) were complete.

ØApproved or deferred fact sheets as appropriate, providing clear reasons for actions.

ØResponsible for driving all server and workstation product through to resolution.

ØCommunicated monthly reports to System x management utilizing MS word, Excel and PowerPoint.

May 2014 - Present

Project Manager-Linux & VmWare Enablement

Computer Task Group (IBM)
  • Overall performance responsibility for managing the scope, cost, schedule and contractual deliverables, which include planning, tracking, change control, and risk management for software support.
  • Background in IBM's 3rd party software product release/enablement process.
  • EC Release management knowledge.
  • Assist with migration of new IBM and Lenovo parts management system. ie Product Manager, Enovia.
  • Track Announcement information for RFA process of validation and reviews.
  • Knowledge of IBM LEADs process.
  • Maintain project documentation of IBMs Software Royalty tracking process to track part numbers for operating system licenses.
Apr 2011 - Oct 2013

EECN Project Manager

Computer Task Group (IBM)

ØDeveloped and devised a universal business lifecycle process (EOL) for 13 OEM customers , based upon customer business requirements to ensure time, risk and cost management objectives were met.

ØResponsible for and identifying the collection of information on long-term and short-term engineering changes, component transitions and end of lifecycle transitions for OEM customer models.

ØCollaborated with OEM PDTs, OEM Program Managers, and OEM TPMs to understand and collect customer requirements for change management, including model platforms and components that were tracked for notification requirements.

ØConducted status reporting by maintaining spreadsheets and presentations to provide to OEM customers monthly.

ØFacilitated customer calls as requested by OEM PMs to review change management information, resolve complex problems and address concerns for customers.

ØIdentified and drove processes that would automate and streamline collection and reporting of change management and EOL lifecycle management information.

ØAssisted with special projects as needed such as quarterly business reviews and executive briefings as related to EOL program management.

Aug 2010 - Nov 2010

Procurement Associate - Asset Vendor Management - IT Procurement


ØPrepared spreadsheets and maintained databases to track expenditures with purchase orders, and reconciliation of invoices for payment utilizing Oracle.

ØDemonstrated experience with technology hardware, software, peripherals, licensing agreements and office programs.

ØAssessed requests for goods and services by ensuring that they were allowable under limitations, restrictions, and policies, as well as determining availability of funds for Sales team.

Jul 2002 - Dec 2005

Account Representative-IBM/Lenovo/Redhat-Business Management


 Account Representative-IBM/Lenovo/Redhat-Business Management

ØCoordinated and directed business requirements across all solution centers of yearly reviews and proposal preparation including gathering, analyzing and communicating data.

ØCommunicated with the clients proactively in developing appropriate solutions and identifying opportunities for maximizing efficiencies to increase service satisfaction by reducing client costs.

ØCollaborated with clients to specify new program requirements, design solutions and manage the implementation of new changes and requirements.

ØTeamed with the Global Account Team to drive client processes and maintain monthly KPI metrics as a positive impact on revenue.

ØManaged communication with clients regarding program requirements, issues and performance.

ØCommunicated weekly & monthly reports to account teams utilizing MS word, Excel and PowerPoint.

RMA Analyst-Purchasing/Planning (Managed requests for RMAs (Return Material Authorization) for customer returns and scrap shop orders in Fulfillment.)

ØCollaborated with Business Management and Fulfillment to ensure scrap material was processed to meet specific customer and business requirements in a timely manner.

ØProcessed scrap shop orders for product to be scrapped for Inventory in RTP and Chicago sites.

ØMaintained Access database for customer shop orders and Quickbase report of RMA receipts.

ØVerified data accuracy (part numbers, BOMs, costs) in MRP system.

ØUpdated work instructions pertaining to RMA and Scrap procedures utilizing MS word, Excel and Power point programs.

ØServed as backup buyer/planner for IBM DFI/FRU (Direct Fulfillment Initiative) program.

ØMonitored IS9000 requirements and processes for the department.




North Carolina State University
Oct 2005 - Oct 2007


Strayer University



Feb 2014 - Feb 2016

Scrum Master

Scrum Alliance



Inventory Management

Production Planning & Procurement

Customer Relationship Management


PMP Training

PMP Prep Coursework

IBM Databases

Wiki pages



Microsoft Suite