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Tin Htut Soe

IT Analyst, ITIL

Summary

  • Dynamic and result-focused IT Professional with 10 years’ experience in IT Service Management and application support, with 6 years of experience in business system analysis, design and development for after-market service (mobile) and health care sector.
  • Track record for implementing and maintaining enterprise system including SAP ECC 6.0 (Patient Management & Patient Accounting), MFG/PRO ERP, shop-floor system and system integration.
  • Experienced in End-User Support, Network and System Administration and IT Asset Management and Licensing, Web Hosting Service and Domain Name Registration System Management and deploying the web based application.
  • Excellent communication and interpersonal skills, interfacing well with management, coworkers, and clients.
  • Comfortable working in a fast-paced environment, building and leading cross departmental integration teams, and developing business relationships through networking.

Skills

Business Analysis, Building Relationship, Process Improvement, Continuous Learning, Customer Focus, Planning and Organizing, User Experience Design, Design Thinking, System Implementation

Work History

Nov 2013Present

Co-Founder, Operation Manager

HumbleLab

HumbleLab is Service Company mainly providing services for Business Owners, Students and Professional Executives with facilitating participatory workshops in order to find solutions for their businesses.

Building rapport with local stakeholders, planning budget and controlling, formulate and execute social media marketing activities, Co-ordinate operational activities and oversee the event management activities, prepare the standard operating procedure for events.

Nov 2012Present

Co-Founder

Lucent Insight

Lucent Insight is the tech firm, providing Electronics, IT and Business Solutions for Myanmar SMEs in Health Care Industry.

Strategic planning, Idea conceptualization, UX/UI Design, Product prototyping, planning budget and controlling.

Sep 2011Present

Analyst Programmer

St Luke's Hospital, Singapore

Participate in the process of gathering functional requirements, system implementation and data migration from legacy system to Community Hospitals Common System(CHCS) that integrates patient management & patient accounting, finance, materials management, pharmacy management and clinical care. Participate in the implementation and re-engineering process of MOH residential profile system for ILTC Sector known as ILTC Portal. Ensure the submission of patient information to MOH ILTC system on time and maintain the data integrity between two systems.

Feb 2008Sep 2011

IT Business Analyst

Teleplan Service Solutions Asia B. V, Singapore

Implement, maintain and enhance Mfg/Pro ERP system and proprietary shop-floor system which are used for Repairing and After-Sales-Services in consumer electronics sector. Communicate with business team and management to analyze business requirement and translate them into technical and system specifications. Translate Business Requirement to functional specification. Co-ordinate system integration and conduct UAT/SIT between in-house application and partner application.

May 2007Jan 2008

Technical Consultant

i-OneIT Pte Ltd, Singapore

Maintain the production server and LAN/WAN network equipment to ensure high availability and high performance of the systems. Perform daily operation Data Centre, including patch management, tape backup, firewall management, log analysis and reporting. Provide the End-User Support related with Desktop Application, Network Connectivity and Email Clients. Perform on-site installation and configuration of server, firewall, switches, routers, and other networking devices.

Jan 2005Mar 2006

Chief of Computing

Design Printing Services, Myanmar

Responsible for all technical aspect of company and manage IT Services provided by the company including the Domain Name Registration and the web hosting management, SEO campaigns management. Oversee the day-to-day technical support for the customers and other departments. Lead the in-house Web Design & Development Team. Perform the research and evaluate for new products and services to align with the business strategy.

Sep 2002Dec 2004

Senior Web Designer

Design Printing Services, Myanmar

Work with the sale and marketing teams to achieve the customer oriented services. Create the conceptual design and layout of several sites, and other multimedia presentation projects. Perform search engine submission and site optimization for increased Search Engine Rankings/Targeted Traffic. Developed the multimedia websites by adding Audio and Video streaming.

Education

Aug 2009Dec 2011

M.Sc (Knowledge Management)

Nanyang Technological University, Singapore, Singapore
Jan 2001Nov 2004

B.E (Electronics)

Yangon Technological University, Yangon, Myanmar
Aug 1999Mar 2001

Diploma in Software Engineering

National Centre for Human Resource Development, Yangon, Myanmar
May 1998Mar 1999

International Diploma in Computer Studies (NCC, UK)

KMD Computer Training Centre

Certifications

Dec 2012Present

ITIL® v3 Foundation Certificate in IT Service Management

CSME, Inc.
2010Present

Novell Certified Linux Administrator 

Novell
2006Present

Microsoft Certified Professional

Microsoft
Mar 2015Present

The Data Scientist’s Toolbox

Coursera Verified Certificates, License 7M4C3RBJ95
Jun 2015Present

R Programming

Coursera Verified Certificates, License MWXTHN7ZCE
Mar 2007Feb 2012

Linux Professional Institute Certified Level 1

Linux Professional Institute, Canada