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Work experience

Jan 2008Present

Source, Inc.
Director, QA & Business Process (Presently Consultant)2012-2014 Ensured compliance to standards set by ISO 9001, OEMs and customers. Reported to President/CFO.
  • Provide financial /business analysis for business improvements reducing cost and enhancing efficiency resulting in significant revenue increase from $22M to $40M in 2013.
  • Develop documentation with business units to meet quality standards of ISO 9001 and OEMs.
  • Recommend enhancements to improve processes through analyzing SLA/KPI metrics and conducting thorough Root Cause Analysis.
Director, Professional Services2009-2012

Managed team of up to 15 engineers, project managers/coordinators and analysts reporting to President.

·Improved turnaround for designs by over 40%.

·Implemented project cost accounting system thus providing an objective metrics.

·Infused ownership and accountability in professional service team through incentive scheme and labor cost accounting resulting in improved scope management.

·Improved gross margins for professional services by an average of 25% better than planned for last three years.

Manager, Project Management & Business Process2008-2009

Managed team of 10 in Project Management and Business Process reporting to President.

·Established company’s PMO with true project cost accouting.

·Served as business advocate in the implementation of MS Project Server and Sharepoint 2007.

·Effect business process improvements utilizing skills in Six Sigma and business process analysis by defining SLA/KPI metrics.

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Apr 2004Dec 2007

Project Manager/Business Analyst

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Aug 1990Dec 1992

Masters of Divinity

Calvary Baptist Theological Seminary