Operations / Inside Sales Manager
Responsible for the day to day operations for the largest A.E. Petsche branch, located in Arlington, TX.
·Direct manger of 13 inside sales and support staff.
·Responsible for over $40M + dollars in net sales, and over $10M in gross margin profit dollars.
·Implemented numerous sales process improvements: sales skills training, quote follow-up, top customer coverage backup, disaster plan, automated vacation calendar, new product training, supplier relationship improvement and personal growth initiatives.
·Initiated cost savings initiatives: bulk mailing savings, international office supplies procurement agreement, and office lighting savings plan.
·Executed three rightsizing programs to match sales coverage to available market / sales conditions while insuring continued customer service.