Tim Gilchrist

Tim Gilchrist


Mid/Senior level manager with 6 years experience in operations management. I enjoy the management role because of the team building and coaching to improve performance.  It's an incredible experience to see your team develop as a result of your influence.

Work History

Work History
Feb 2010 - Present

Production Manager

Pella Corporation
  • Oversee 2nd shift manufacturing activities and operations for a plant of 336 hourly employees 
  • Responsible for the development, guidance, and direction of four department managers to improve their effectiveness as team leaders 
  • Responsible for constructing the plant budget plan with 1st shift counterpart and Plant Manager 
  • Delivered over $200,000 in savings through a 9000 hour favorable to budget performance in 2010 
  • Created and employed an internal work instruction audit process that raised corporate work instruction scores over 20% 
  • 0% Recordable Injury Rate for 2010 
  • Analyzed performance trends and coordinated efforts to improve on opportunities 
  • Created an environment that fosters independent thinking while also providing point coaching on decision making opportunities 
  • Developed and implemented plant MDI process that established new metrics and drove productivity 
  • Coached department managers in metric utilization to drive improvement 
  • Improved existing processes through the use of Lean Principles and the use of the DMAIC problem solving method 
  • Developed and initiated 2nd shift Tiered Leadership Standard Work 
Jan 2006 - Feb 2010

Department Manager

Pella Corporation
  • Led manufacturing line to 20% unit cost improvement and 790 hours under budget performance in 2009
  • Improved 2009 quality ONM scores by 12.3% 
  • Improved 2009 On-Time Shipment by 8 percentage points 
  • 0% Recordable Injury rate with zero lost work days 
  • Implemented and refined insulated glass scrap process that contributed $13,863 savings to bottom line 
  • Directly managed 27 hourly employees 
  • Developed and maintained standard work and standard manning levels to drive efficiency 
  • Established 5S employee program and standard work auditing 
  • Managed highly complex line offering 16 different shapes in any size up to 120” 
  • Championed department continuous improvement (Kaizen, Lean Mfg, 5S, Standard Work) 
  • Monitored and coached on line flow and pulse principles 
Apr 2005 - Dec 2005

Assistant Branch Manager

Hertz Local Edition
  • Led the Kansas City Metro Area in Service Revenue per Opportunity Day (SRPD) 
  • Generated an average of $15/day and produced an average penetration percentage of 25% 
  • Significantly expanded branches market share by securing the business of 2 major dealerships and 2 major insurance agencies 
  • Supervised the daily activities of the office (i.e. reservations, fleet needs, delegation on daily tasks not already assigned customer challenges, lunch schedules, etc.) 
  • Followed up daily on goals and objectives for each employee 


Aug 2000 - Dec 2004

Bachelors Degree

Baker University

History Major, Political Science and Education Minor

GPA: 3.27 / 4.0, Major GPA: 3.3 / 4.0.

Liberal Arts studies with a focus in the social sciences, primarily using the Historical Method in problem solving/topic identification, hypothesis formulation, data gathering and analysis, conclusion, and presentation.

Honors and Activities:

Four year Presidential Scholarship and Football Athletic Scholarship Recipient

4 Year Letter Recipient and 2 Year Starter

Voted Wide Receivers Group Captain Senior year



Greenbelt/Lean Sigma Problem Solving

Pella Corporation

Kaizen Team Leader

Pella Corporation