Objective

Seeking career opportunities within the Network and Internet Security space where my 15 years experience and hands-on knowledge will prove to be a asset to that company’s bottom line.

Summary

I have been working as a engineer "wearing many hats" within the networking and systems integration fields for almost 15 years now however discovered my calling around 4 years ago regarding the Network Security space. Since then I have managed to obtain a 4- year BS in Internet Security Systems from ITT Technical Institute as well as complete a 2- year COOP engineering program with my present employer. I am now working as a Deployment Technician in their Managed Security Services Division supporting many client takeovers, device builds, FW policy updates and renewals

Education

Education
2005 - 2008

BS | Internet Security Systems

ITT Technical Institute
1996 - 1999

BS | Computer Engineering

Aiken Technical Institute
1986 - 1992

BS | Marketing

University of Georgia - Terry College of Business

Work History

Work History
Dec 2006 - Present

Technical Support Engineer (TSE)

IBM Security Systems

CISSP | CCSA | NET+/Security 

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IBM Security Systems --Managed Security Services, Deployment Group

IBM ISS (Internet Security System) is a leading Solutions Integrator in providing Managed Security Services, Worldwide. Serving as a key member of the ISS Deployment Team, Americas here in Atlanta my responsibilities included

  • Installation, Configuring and Staging of security devices (e.g. Firewalls, IDS/IPS Sensors, Internal Scanners, OA aggregators, etc.)
  • Work directly with customers in establishing their service renewals, policy changes and compliancy measures within their Vulnerability Management and security space
  • Hands on experience and troubleshooting knowledge in staging and implementing Checkpoint, Proventia, Cisco, Juniper, SourceFire and Crossbeam network and security devices/appliances
  • First in my group to obtain the MSS Group’s CISSP certification- due to a Federal contract currently being negotiated with the DOD, it was a necessary requirement to have at least one SE on staff with these credentials.
  • Liaison to the Sales, Project Management, Order Fulfillment and Security Operation Groups
  • Assisted Senior Deployment Engineers (SDE) on complex customer projects such as HA builds, Event Collector stacking projects and multiple types of server and network sensor scenarios which for some of our large clients, sensor deployments could span the globe.
  • Engineering lead in documenting ISS Managed Security policies and procedures per the MSS Security Portal’s Document Repository, Device QA processes and RSA token access.
  • Engineering lead in reviewing ISS Deployment’s Quality Assurance standards before customer orders are transitioned over to the SOC
  • Responsible for customer demos, welcome calls and SOC transition projects
  • Experienced in these areas of security- SSH, SSL, SCP, RDP, TermServer, tcp-3389, l2tp VPN, IPSEC VPN, Tunneling, Radius and RAS
Jan 2003 - Dec 2006

Technical Support Engineer (TSE)

http://www.consulting.xerox.com/xerox-global-services/engb.html

PMI -RMP | NET+ | Server+ | A+

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(XGS) Xerox Global Services – Delivery, Security and Portal Services

A subsidiary of the XEROX Company, XGS is a professional contracting engagement firm specializing in long-term systems integration, systems consulting, project management, sales and pre-sale engineering project services. My main focus was managing and supporting clients through a Security Delivery portal system.

  • Supported the security parameters, processes and devices for three primary accounts- Federated Systems Group, CompUSA Corporate and Printstream
  • Installation, configuration and staging of Checkpoint IP350 FWs and SourceFire IDS/IPS devices
  • Management of several server sensors which entailed periodic firmware and policy renewals managed by XGS's Security Portal Application System
  • Distribution and support for new and existing users to the Security Portal System per our RSA Token process- this entailed setting up security ranks, roles and permissions
  • Distribution and support for the default VPN clients used and verifying the necessary encryption rules have been applied to the appropriate FW for that subnet
Jan 2001 - Dec 2003

Support Engineer

Brightstream Networks, LLC

CCDA | MCSA | A+/Server+ | BICSI LAN | MCP+ Internet/Site Builder

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Brightstream Networks, LLC

Brightstream was an approved, premier VAR for BellSouth’s Small-to-medium, state and local government markets- specializing in long-term systems integration, systems consulting, project management, sales and pre-sale engineering project services.

  • (62) site, network migration project for Trugreen/Chemlawn (Service Companies) which entailed consolidating multiple domains into one, migration of old POP3 internet mail accounts onto an Exchange Server platform, the transferring of PST files (address books & contact lists) and setting new security parameters
  • Established a successful web-enabled DBMS, Network Service Provider program to more effectively and accurately handle on-site fieldwork through multiple contractors and their Vendors. For Brightstream’s field and contract services we were able to bring on-line companies like Gateway, DELL, GE Services, Quest Communications, Bellsouth SMB Services, IFC Deltacom, and Sprint
  • A lead on a joint NSP project with Bellsouth, Hubbell and Educational Technology Services for South Carolina’s public county school system- establishing PC help Desk policies and procedures, offering superior LAN/WAN support methods and practices, on-site network assessments and troubleshooting, participation in bidders-conferences, writing SOWs, RFPs and educating school’s technology personnel in managing certain parameters on their own
Nov 1993 - Nov 2000

Pre Sales Engineer

Network Data Services

CCDA | CNA | BICSI LAN | MCP+ Internet/Site Builder

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Network Data Services, Inc.

NDS is an established educational systems integration company located in Augusta, Georgia whose focus is to provide computer & network integration, inside/outside cable plant design and technical training to school systems throughout Georgia-Carolina. 

  • Worked with many computer types, servers, NOS/DOS, and networking platforms-responsible for creatively, putting together their designs, configurations & pricing
  • PC Help Desk troubleshooting and solving solutions over the phone and logging in situations into an NDS web-enabled DBMS work order software platform- complete hands-on exposure to THIN Client, CRT/terminal and CITRIX environments with in the public county schools system
  • VAR development, product research and partner alliances-Ingram Micro, Tech Data, Cisco Systems, Enterasys Networks, Microsoft, Novell, Linux, IBM, Compaq, HP, Acer, Marconi, etc.

  • Worked closely with channel distributors to provide training, product demos, in-house support, sales tools and marketing info for all sales personnel

  • Served as a liaison between the regional sales group, project management group and TSD (NDS-technical services division)

  • Established certain platforms, procedures and protocols within the sales engineering group that were effective in closing sales and generating revenue.
  • Served as managing supervisor for (2) other Sales Engineers-the group was responsible for all pre-sales configurations, hardware/software product forecasting, renewing certification criteria’s for NDS’s partner

Skills

Skills

PMI -RMP

Obtained my PMI (Project Management Institute) certification in Risk Management (PMI-RMP) in early 2005 prior to engaging in a long term contract with Professional Services and Integration Firm called XGS (Xerox Global Services). It appears that no matter what I have accomplished in my professional career thus far, maintaining the life-cycle of client projects is always coming into play. This particular cert has clearly become a "god-send" in the Internet Security Environment.

MCSA* 2003

Obtained my MCSA (Microsoft Certified Systems Administrator) certification in 2003 prior to engaging in a 64-site sever migration project. It appears that no matter what IT environment I am engaged in the implementation and administration of Microsoft platforms is "key" to a stable and productive network infrastructure.

A (+) – 2003

Obtained my A + certification back in 1994 when Novel was very influential in the outcome and curriculum of the exam process. Re-took the exam again in 2003.

NET (+) -- 2007

SERVER (+) -- 2003

Being employed at ISS these past couple of years, it has exposed me to several different types of server platforms which in my opinion are out of the typical server "norm"- I was a Team Lead in the installation & configuration for 2 primary security devices for the Managed Security Services group within ISS:   On-site Aggregators (internal log server) | VMS Scanner Servers

CISSP