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Education

19901995

Bachelors of Science

Work experience

2004Present

IT Director

  • Proactive management of IT staff, policies, and resources.
  • Delegate areas of responsibility to IT team members, actively assist when needed.
  • Provide semi-annual evalutation and growth opportunities for IT team members.
  • Examine and streamline data and voice services to maximize company productivity and financial savings.
  • Create and manage corporate annual IT budget.
  • Create technology plan congruent with current and future corporate goals.
  • Design and manage internal PBX telephone system.
  • Design, implementation, and administration of LAN/WAN solutions connecting corporate sites nationwide.
  • Oversee current methodologies and create procedure manuals documenting crucial IT business processes.
  • Procurement, implementation and administration of Cisco routers, switches, and firewalls.
  • Design and assist with managing corporate Exchange, Blackberry Enterprise Server, and Goodlink Server.
  • Manage purchasing and inventory tracking of all PC / Server Hardware and software components.
  • Create thorough disaster recovery plans to protect valuable network data and manage backups.
  • Configuration and rollout of corporate server and client machines.
  • Implementation and administration of SolidWorks engineering design software platform.
  • Implementation and administration of Agile PLM system.
1997Present

PC/Mac Support Technician

Dreamscape Online, L.L.C.
2004Present

Senior Network Engineer

Computer Service Partners, Inc.

  • Provided contracted network engineering and project management services for customers.
  • Supported customers utilizing Cisco networking, Cisco VOIP Telephone systems, Cisco CallManager,Cisco Unity, MS Windows Servers, and MS Windows desktops.
  • Assisted engineering team with advanced projects and technical support.
  • Ensured customer satisfaction with timely follow-ups and expedient service.
20002003

Network Administrator

Time Warner Cable
  • Administration of large corporate domain supporting more than 600 users statewide in 17 locations.
  • Administration of Exchange 5.5 through 2003 providing email resources for more than 600 users statewide.
  • Maintained Cisco ATM network connecting office sites.
  • Designed and managed large-scale rollout of replacement computers for corporate users.
19992000

Network Architect / Administrator

WYNIT, Inc.
  • Re-designed and re-built entire corporate data infrastructure connecting 2 sales and shipping locations.
  • Managed corporate servers, user accounts, electronic commerce hosting, and data backups.
  • Designed and implemented Exchange Server 5.5 corporate messaging solution.
  • Managed corporate Goldmine server for sales account executives.
  • Provided user technical support related to network and advanced desktop issues.
19981999

Network Administrator

Production Products Company (PPC)
  • Re-designed and re-built entire corporate data infrastructure connecting 3 manufacturing locations.
  • Managed corporate servers, user accounts, and data backups.
  • Designed and implemented Exchange Server 5.5 corporate messaging solution and integrated automatic sales report generation for sales reps.
  • Provided user technical support related to network and advanced desktop issues.
19971998

Configuration Management Engineer / Network Administrator

E-Stamp Corporation
  • Managed large corporate SourceSafe database, creation and duplication of software media.
  • Designed and created commercial software installation processes using InstallShield.
  • Built application/installation components using MS DevStudio, InstallShield, and Package for The Web.
  • Closely integrated with QA Team to detect and verify status of software defects.
  • Implemented successful application build schedule, coordinating with client/server development teams.
19961997

Computer Salesman / Department Assistant Manager

Nobody Beats the Wiz
  • Managed scheduling and sales achievements of 20-member computer sales team.
19941997

Personal Computer Consultant

Blue Consulting
  • Provided desktop support for home and small office users.

Portfolio

PROFESSIONAL DEVELOPMENT

Currently working towards CCNA and planning to obtain MBA

Microsoft Certified Professional - Windows NT Workstation/ NT Server / NT Server Enterprise

Microsoft TS2 Seminar, March 2004

Systems Management Server Administration Course, July 2001 Cisco - Building Scalable Network Course, February 2001 Checkpoint Firewall Administration Course, July 2000

Interconnecting Cisco Network Devices Course, April 2000

Cisco Data Telephony Conference, July 1999

Microsoft Office 2000 Seminar, February 1999

AWARDS

Computer Service Partners, Inc. - Employee of the Quarter - Q3 2004

Demonstrated Technologies

  • MS Windows 3.XX/95/98/ME/NT4/NT Server 4/2000/2003 Server/XP/Vista, Cisco IOS, Apple System 7-9, OSX.
  • CiscoWorks, Cisco CallManager / CallManager Express, Cisco Unity, Vmware, Norton / Symantec Anti-Virus, InoculateIT, Ghost, Backup Exec, and ArcServe.
  • MS Exchange Server 5.X/2000/2003, Internet Information Server, and Systems Management Server.
  • All versions of Microsoft Office, Project, SourceSafe, and Visio.
  • Web server security / encryption, SecuRemote VPN, and Checkpoint Firewall.
  • Cisco VOIP, traditional POTS, and Iwatsu PBX Telephone systems.
  • Adobe Acrobat, Photoshop, and DreamWeaver.
  • SolidWorks administration.
  • Agile 2006 PLM administration.
  • Blackberry Enterprise Server administration.

REFERENCES

Furnished upon request