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Work experience

May 2008Present

Director, Systems Development

Medco Health Solutions

§          Directing the implementation of the Oracle Warehouse & Inventory Management Systems for Pharmacy Technology across all distribution sites.

§          Directed the development and implementation of the next generation Pharmacy Technology Systems in existing and new locations.  This product is a distributed multi-platform process control system that essentially directs the robotic systems to support the company’s pharmacy fulfillment operations with zero tolerance for error. Support operations, including routing, scheduling, dispensing and shipping of patient prescriptions.

§          Directed the development of multiple integration projects for Express Scripts, including Order Routing & Processing, Common Labels, Common Literature Information Packets and Inventory Management & Control.

§          Directed the development and implementation of the re-platform/next generation project for the Pharmacy, Automation and Control (PAC) Systems supporting operations, including routing, scheduling, dispensing and shipping of patient prescriptions for all pharmacy sites while adhering to CMMI Level 3 compliance. This product is a distributed multi-platform process control system that essentially directs the robotic systems to support the company’s pharmacy fulfillment operations with zero tolerance for error.

§          Directed the development and implementation of the Automated Dispensing Delivery System (ADDS), Warehouse Management Systems (WMS), Computer Aided Dispensing System (CADS), and the Mail Manifest & Sorting System (MMS) re-platform and enhancement projects for Medco Health Solutions.

Dec 2004Mar 2008

Senior Director of IT

Dunkin Donuts MADCP

§ Implemented ERP system with a Web based ordering application integrated into a Warehouse Management System that interfaced to a Voice Operations system for Dunkin Donuts Distribution Network.

§ Implemented ERP system with a Web based ordering application integrated into a Warehouse Management System that interfaced to a Voice Operations system for Dunkin Donuts Distribution Network.

§ Orchestrated the training and development of an instructor-lead and e-learning training program for a new Web based ordering system for over 5000 stores covering eight states for Dunkin Donuts, MADCP.

§ Directed the development of WAN connection between Distribution Centers for Dunkin Donuts.

§ Directed the installation of voice over IP telephone system for Dunkin Donuts Distribution Centers.

§ Developed Supply Chain and Logistics Integration Methodology by identifying the organizational and technical framework required to provide superior and cost efficient support and services to the membership of the MADCP.

§ Instituted a paperless delivery and billing process for the MADCP.Eliminating the cost of processing, storage and retrieval.

§ Established, developed, implemented and directed the operations of the Help Desks/Call Centers

Sep 2003Aug 2004

CIO

Corvest Promotional Products

§ Developed an overall IT Strategic Plan, an ERP selection and implementation plan.

§ Developed Internet and Intranet presence.

Sep 2000Jun 2002

Program Director

Lucent Technologies

§ Assisted in the development of a PMO for two clients, CIGNA and EMC.

§Directed the implementation of Storage Area Networks and Synchronous Remote Data Facilities for EMC.

§ Directed development / implementation of e-commerce Infrastructure Capacity Planning process for CIGNA.

§Directed development / implementation of Voice Infrastructure Design Review process for CIGNA.

Apr 1990Sep 2000

IT Director

Delaware River Port Authority

§ Established, developed, implemented and directed the operations of the Help Desk/Call Center.

§ Implemented electronic toll collection system (EZPASS) throughout Delaware River Port Authority (DRPA).

§ Developed a Data Mart to support Business Intelligence needs.

§ Developed Ticket Sales System for Senior Citizens at the DRPA.

§ Developed Internet and Intranet presence.

§ Implemented enterprise-wide Finance and Human Resources system throughout DRPA.

Oct 1986Apr 1990

Data Systems Coordinator

County of Los Angeles

§ Implemented 2 major Civil & Small Claims countywide database systems throughout the County of Los Angeles.

§ Managed all operations of Los Angeles County Help Desk for Civil & Small Claims automated systems including budgeting, establishing policies and procedures, training, evaluating performance, mentoring and motivation of employees.

§ Enhanced communication between IT Department and other functions within organization. Initiated monthly informational newsletter that discussed new technologies and tips for users. Information resulted in significant reduction in service calls for basic and common problems.

§ Coordinated analysis, design and implementation of County Civil and Small Claims information systems. Provided system support and served as liaison between Courts and the Internal Services Department. Performed troubleshooting, documented system and equipment problems, trained system users, developed and updated training materials and user manuals, performed system testing and various other special projects. Delivered direction, training, and work assignments to project analysts.

Education

19992000

Masters Certificate

The George Washington University
19821986

BS

19781982

College Prepatory

St. John Neumann

Skills

Web Development
Web Training Programs Web Ordering Systems EDI
WMS
ERP
Strategic Planning
Project Management
Applications Development

Certifications

CTE

Gartner Group

PMP

PMI

Portfolio

Summary

Results driven, team oriented, dynamic, IT Executive with experience in Applications Development / Project Management / Business Process Management / Business Intelligence / Supply Chain & Logistics, including: experience directing large, diverse and politically sensitive projects and programs; expertise in developing projects and programs that increase Company revenue by improving operational efficiency, enhancing employee education, and identifying new business opportunities. Proven skills in management, strategic planning, analysis, design, organization, training, and development of policies that increase productivity and the bottom line.

Reduce Operating Costs

Optimizing Processes

Objective

Seeking an IT Executive position where I can facilitate the partnership between IT and the business and help steer the strategic direction of the company.

Ingredients for Career Success