Interim Director of F&B Sheraton Lisboa Hotel & Spa
Starwood Hotels & Resorts
Was fully responsible for Food & Beverage department in the absence of the Area Director of F&B. Direct and organize the Food & Beverage function within the hotel in order to maintain high standards of food and beverage quality, service, and merchandising to maximize profits. Participate in total hotel management as a member of the hotel Executive Committee. Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, i.e., room service, restaurants, banquets, kitchens, stewards, etc. Develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result. Participate with the chef, outlet managers, and catering managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market. Implement effective control of food, beverage and labor costs among all sub-departments. Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service.